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carlos.arredondo
Posts: 27
Registered: ‎01-22-2010
Message 1 of 12 (1,143 Views)

Vault Missing Buttons in Inventor

1143 Views, 11 Replies
04-09-2012 01:21 PM

Regards,
A customer has a problem with the add-in of Vault in Inventor. Log In and Log Out options are lost as shown in the picture. The machine already formatted and installed applications again but the problem continues. Do you know something about thisproblem? Thank you!VaultAddin Lost.png

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CelticDesignServices
Posts: 507
Registered: ‎11-29-2011
Message 2 of 12 (1,136 Views)

Re: Vault Missing Buttons in Inventor

04-09-2012 01:41 PM in reply to: carlos.arredondo

Looks like you're not logged into Vault from within the Inventor application.

 

Go to the Inventor Icon there in the upper Left and select Vault Server, then Login.

New EE Logo.PNG


Inventor.PNG     vault.PNG



Jim
Celtic Design Services, LLC

Inventor/AutoCAD/Vault WorkGroups
Always for hire - celticdesign01ATyahooDOTcom
https://www.facebook.com/pages/Celtic-Design-Services-LLC/184666001666426
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Go raibh maith agat (in other words...Thank you!)
Contributor
carlos.arredondo
Posts: 27
Registered: ‎01-22-2010
Message 3 of 12 (1,134 Views)

Re: Vault Missing Buttons in Inventor

04-09-2012 02:04 PM in reply to: CelticDesignServices

Thank you! But in the application menu does not appear in the record icon. Also if it is not can not log on.

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Cadmanto
Posts: 3,178
Registered: ‎12-07-2011
Message 4 of 12 (1,129 Views)

Re: Vault Missing Buttons in Inventor

04-09-2012 02:15 PM in reply to: carlos.arredondo

It also looks like there is nothing open.  Try opening a file and see if those buttons are then usable.

Best Regards,
Scott McFadden
Inventor Professional 2013
(Colossians 3:23-25)

Contributor
carlos.arredondo
Posts: 27
Registered: ‎01-22-2010
Message 5 of 12 (1,125 Views)

Re: Vault Missing Buttons in Inventor

04-09-2012 02:25 PM in reply to: Cadmanto

No matter if I have a file open or not, you should see the options to access and exit of the Vault (Log In and Log Out). In the control panel does not appear installed the applicationbut opened from a shortcut located in the taskbar. It's very strange!

Thank you for your help!

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CelticDesignServices
Posts: 507
Registered: ‎11-29-2011
Message 6 of 12 (1,114 Views)

Re: Vault Missing Buttons in Inventor

04-09-2012 03:35 PM in reply to: carlos.arredondo

Might be a long shot but did you by chance install Vault before you installed Inventor?

Or do a repair install of Inventor?

 

Vault needs to have the CAD applications (Inventor, AutoCAD, etc) installed first so it can then install the required add-ins.

New EE Logo.PNG


Inventor.PNG     vault.PNG



Jim
Celtic Design Services, LLC

Inventor/AutoCAD/Vault WorkGroups
Always for hire - celticdesign01ATyahooDOTcom
https://www.facebook.com/pages/Celtic-Design-Services-LLC/184666001666426
==========================================================
Please use the "Accept as Solution" and "Give Kudos" functions as appropriate to further enhance the value of these forums.

Go raibh maith agat (in other words...Thank you!)
*Expert Elite*
Cadmanto
Posts: 3,178
Registered: ‎12-07-2011
Message 7 of 12 (1,110 Views)

Re: Vault Missing Buttons in Inventor

04-09-2012 04:50 PM in reply to: carlos.arredondo

No, I understand that.  I was just wondering if it would give you different results.

Also wondering with a file open and you select the down arrow next to the model and select "Vault"

from the drop down if that gave you any different results as well.

Best Regards,
Scott McFadden
Inventor Professional 2013
(Colossians 3:23-25)

*Expert Elite*
karthur1
Posts: 4,153
Registered: ‎04-27-2005
Message 8 of 12 (1,103 Views)

Re: Vault Missing Buttons in Inventor

04-09-2012 07:17 PM in reply to: carlos.arredondo

Carlos,

Here is what I see without any files open in Inventor.

Vault_Tab.png

 

I have seen the issue you are havin before, but I dont remember exactly what I did to fix it.  Go to Start>Control Panel, Programs and Features and find the Autodesk Vault installation.  Right click on it and choose "uninstall/Change" and then pick Add or Remove Features. Make sure the "Inventor 2012 Add-in" is selected.

 

I'm showing Vault 2012 here, but it would be similar for 2011.

 

Vault_Add-in.png

 

 

 

Contributor
carlos.arredondo
Posts: 27
Registered: ‎01-22-2010
Message 9 of 12 (1,089 Views)

Re: Vault Missing Buttons in Inventor

04-10-2012 06:52 AM in reply to: carlos.arredondo

I already tried that but the add-ins are installed. The strange thing is that the machine is formatted, the Autodesk software has been installed again but the problem persists. Thank you for your help. I will try to perform the installation again.
Regards!

*Expert Elite*
karthur1
Posts: 4,153
Registered: ‎04-27-2005
Message 10 of 12 (1,084 Views)

Re: Vault Missing Buttons in Inventor

04-10-2012 07:34 AM in reply to: carlos.arredondo

Go to the Vault tab. Right-click in an open area of the menu. Select the "Show Panels". It looks like you have both the File Status and Access panels selected.  But, try toggling both of them off and then back on. 

 

If that didnt work, I would just go back to the control panel and uninstall the addins, then go back and re-add them back in.   For some reason, it looks like your Access panel is hosed up.

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