It may be a corrupted install, but I would advice that you got the Abobe Acrobat website, down load the un-installer that they have and re-download acrobat viewer then once you have run the nu-installer re-install.
Second possible cause is it may be a registry problem, for this MS has a fix on there website that will fix this.
Third possible cause that comes to mind is that there may be a clash with another viewer on your system but that would possibly show in the error message,
Also part of the problem is with the MS errors they very basics and just do not give enough diagnostic information so the same or similar message may appear for several different reasons or cause.
I have installed the update 1 for Inventor and have unistalled/re-installed flash from adobe website and still can't view the videos.
What happens if you follow this link http://wikihelp.autodesk.com/Inventor/enu/2014/Vid
I can confirm that link opens in my web broswer: Using Firefox 21.0 and Flash 11.7.700.202
Closest thing to a solution is to watch the videos here: http://wikihelp.autodesk.com/Inventor/enu/2014/Vid
I don't know if they are the same videos or not...
Came into office this morning and was prompted for a flash update on my workstation, it reminded me of this thread. So after installing the new update - 11.8.800.94 off adobe website, I checked the tutorials in Inventor and they work now?!?
I had this problem also. It seems it happens if you are using non-IE default browser. Although you have installed flash player, the tutorials don't play properly. Using Inventor 2013.
I solved it by installing Active X flash player for IE by goining to Adobe site. Choose appropriate OS and in Step 2. Choose Flash Player for Internet Explorer. Restart the Inventor just in case.
I hope it helps, it worked for me.
My problem is, that the tutorials are entirely missing!! In the attached picture you see my Get Started -> Welcome screen. I have deleted the program and installed it again, still nothing. I downloaded all the tutorials from the Autodesk homepage and extracted them to the specified folder yet still, they are nowhere to be found.
I'm using Windows 7 64 bit.
One of my colleagues used the same installer and he has access to the turotials.
Has anyone else experienced this? Is there a solution?
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