Attached is the info on Uc.dll. The user did a repair install, but the service pack installation still fails with the same error, on the same file (Uc.dll).
I uninstalled my SP1 (hopefully that wasn't a big mistake), then sent him my Uc.dll, but it didn't help.
That UC.dll is from one of the updates. Are you both on the same update level before installing the SP? You'd need to be...
At this stage, I'd suggest that you uninstall any updates that ou have installed & then ensure you are runnig the original release version, build 170. Then install SP1. It includes everythign that went in to update 1 & 2.
Hi chrismitchell01, the update process never starts, I just double-click the SP1 patch and it show me the error message. I have also tried to repair Inventor and nothing difference.
Do you mean the error message you first posted ?
"This patch package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package."
That usually results if you do not have a good download. Have you tried downloading the SP1 .msp file again?
Can you let me know the exact URL you used to download it, please ? I guess it could be a corrupted source download.
Other things to try:
1. Ensure that the MS windows updates are all current on your computer, especially anything that relates to windows installer, (msi).
2. If you open a cmd prompt window & type msiexec - what info do you see on screen ? All of my win7 machines have Windows Installer V 5.0.7601.17514.
3. Ensure you have full admin rights
4. Switch off your virus s/w
We haven't heard of this issue to-date. Cna you provide any further info about your h/w setup ? OS ?
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