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Inventor 2014 Open from Vault Locks up

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Message 1 of 8
JKFarmerMold
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861 Views, 7 Replies
‎02-24-2014 05:49 AM
‎02-24-2014 05:49 AM

Inventor 2014 Open from Vault Locks up

Greetings,

 

I have been using Inventor 2014 for a few weeks now with no real issues. Earlier last week I ran into a problem where I try to open a file from Vault, normally a Vault file browser window would open and I can check out a file, but for some reason that particular window is not showing causing my Inventor to lock up. If i do Alt-F4 I am able to access Inventor again but I am still unable to checkout any files. I have also gone through most of the options on the prompts and tried all sorts of combinations to either surpass that initial window or to have it show up again but nothing has worked. If anyone has any ideas I appreciate it.

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Message 2 of 8
mdavis22569
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in reply to: JKFarmerMold
‎02-24-2014 06:18 AM
‎02-24-2014 06:18 AM

Are all the server and local machine patches/updates installed? Maybe you have 1 less ...or 1 more than installed. Have you migrated the files? Mike

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Mike Davis

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Message 3 of 8
JKFarmerMold
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in reply to: mdavis22569
‎02-24-2014 06:29 AM
‎02-24-2014 06:29 AM

I am unsure about the patches. Is there a way I can check to see if Im matching or missmatching?

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Message 4 of 8
mdavis22569
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in reply to: JKFarmerMold
‎02-24-2014 07:48 AM
‎02-24-2014 07:48 AM

Go to Control Panel, Programs Installed and check for what updates are installed for Vault 2014. Depending on your version, there are 3 DL22258964 DL21995541 Vault 2014 SP1

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Mike Davis

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Message 5 of 8
JKFarmerMold
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in reply to: mdavis22569
‎02-24-2014 08:08 AM
‎02-24-2014 08:08 AM

According to my computer I have DL21901957 and that was installed last September, long before I started to use the computer that I'm on.
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Message 6 of 8
mdavis22569
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in reply to: JKFarmerMold
‎02-24-2014 08:46 AM
‎02-24-2014 08:46 AM

Then you'll want to add the missing too ..especially SP1

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Mike Davis

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Message 7 of 8
JKFarmerMold
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in reply to: mdavis22569
‎02-24-2014 08:52 AM
‎02-24-2014 08:52 AM

Sorry, that number was for Inventor. I have SP1 installed for Vault 2014
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Message 8 of 8
JKFarmerMold
Enthusiast
in reply to: JKFarmerMold
‎02-28-2014 04:39 AM
‎02-28-2014 04:39 AM

Looks like I fixed it. I had Switched around my Display settings and the window was opening off the screen. So if anyone else has a simular problem do Alt-Space - hit "m" this will allow the active window to be moved and use the arrow keys to move the screen so that you are able to see it again.  Also if you are using an nVidia card, right click and go into the nView Desktop manager, and under the windows manager section check the box that prevents windows from opening off-screen. This will prevent most future issues.

 

Thank you for all the help

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