Inventor 2012 drawing not updating

[rensheijkants]

Hello,

We have an issue with inventor. We are using inventor 2012 suite at our company.

When a colleague tries to create a drawing and then update/save it, he gets a loading screen(export progress as seen in attachment).

this never stops, also we get those green corners around the drawing, which implies it hasn't been updated.

What can we do about this? I searched and found that there was a hotfix for this problem, but the links in those forums are dead since the website change.

Can anyone assist me in this?

EDIT: we have sp2 and hotfix4 already installed.

Thanks in advance,

Rens

[MariaManuela]

Hi,

This happens maybe because the InventorViewCompute.exe still running.

Whats happens if you go to Windows Task Manager and stop the process InventorViewCompute.exe?

[Cadmanto]

Welcome to the forum Rens.

First, what ever attachment you refer to it did not show up.

Next, when was the last time this machine was restarted?

Just curious, did you ever try the Rebuild All command?

The green boxes around the views just means the view is not completely regenerated.  You can try and RC on the view and select regenerate.

I used to have this issue with 2012 and it would sometimes take a while before the green boxes went away or if it really took too long I would just close out of the Inventor session and restart it.

http://forums.autodesk.com/t5/Inventor-General/Green-brackets-around-my-drawing-view-Why/td-p/311854...

If this solved your issue please mark this posting "Accept as Solution".

Or if you like something that was said and it was helpful, Kudos are appreciated. Thanks!!!! 

     

[johnsonshiue]

Hi! Indeed, it sounds like Inventor has hard time terminating the background update process as it should. Could you go to Tools -> Application Options -> Drawing -> go to the bottom of the dialog -> uncheck "Enable Background Update" option?

After that, does it work better?

Thanks!

[rensheijkants]

Thanks for all the reactions so far.

Stopping the inventorviewcompute.exe process just stops the program from trying to update, so this isn't an solution unfortunatly.

I asked my colleague to try and change the enable background update setting and test this, i'll let you know what the result is.

i added the attachment again, can you see it now?

sincerely,

Rens

[rensheijkants]

We have tested your solution by disabling the background update, which helps with the problem that made the software hang, so we have found the issue. 

But what can we do about this problem? Since it is quite tedious to have to wait for a drawing to be updated. Also this is the only computer(as we know of) that has this problem. We used the same image on all similar computers, so the setup is the same, which works?

Thanks so far with finding the issue.

sincerely,

Rens

[maulik_patel]

Hi,

It’s hard to find out what’s wrong here with just an image. Can you provide dataset you were using for more investigation?

For dataset smaller than 20MB, please send it via email (maulikr.patel@autodesk.com). For larger dataset, please send me an email so I can set up a secure account for you to upload.

[blair]

I found that opening the model and doing a "Rebuild-All" and save helped reduce the time spent waiting for the drawing to update.