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knoziggeh
Posts: 1
Registered: ‎08-17-2011
Message 1 of 12 (1,369 Views)

Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

1369 Views, 11 Replies
08-17-2011 10:16 PM

I have found that with windows 7 64 bit (not sure about other versions) when inventor 2012 pro is installed, it causes windows safe mode to reboot at logon screen after like 3-4 seconds. I have found the cause to be a window service that it inventor installs called "Autodesk Moldflow Inventor Tool Suite Integration 2012 Job Manager". I disable this service via "msconfig" tool and windows safe mode works ok. Is anyone else having this problem or know of a fix?

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DarrenP
Posts: 7,159
Registered: ‎09-13-2007
Message 2 of 12 (1,350 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

08-18-2011 05:46 AM in reply to: knoziggeh

no problems here i am running the same OS as you

 

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RayFeiler
Posts: 401
Registered: ‎10-07-2008
Message 3 of 12 (1,337 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

08-18-2011 07:20 AM in reply to: knoziggeh

Why are you using Windows 7 in safe mode?

Product Design Suite Ultimate 2014 64-Bit

Sometimes you just need a good old reboot.
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DarrenP
Posts: 7,159
Registered: ‎09-13-2007
Message 4 of 12 (1,335 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

08-18-2011 07:24 AM in reply to: RayFeiler

i didn't read that correctly i thought it was causing windows 7 to reboot to safe mode

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blair
Posts: 3,934
Registered: ‎11-13-2006
Message 5 of 12 (1,320 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

08-18-2011 12:07 PM in reply to: DarrenP

Win7 Safe mode results from a dirty shut-down of Windows on restart. More information is required.

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

IV2015 up1 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11
Product Support
dave.anderson
Posts: 193
Registered: ‎10-25-2006
Message 6 of 12 (1,315 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

08-18-2011 12:14 PM in reply to: blair

The Inventor service for Autodesk Moldflow Inventor Tool Suite Integration “version” Job Manager is running and prevents you from accessing SafeMode properly.

 

Solution: Change the Start Up type for this server from “Automatic” to “Manual” in Windows Services:

1. Select Start>Run> Enter “services.msc”

2. Select OK

3. Locate instances of Autodesk Moldflow Inventor Tool Suite Integration “version” Job Manager

4. Right-Click on the entry and select Properties

5. Select the Manual option from the Start Up Type drop down.

 

Do this for all product versions running the Autodesk Moldflow Inventor Tool Suite Integration Job Manager. Once the Type has been set, it will not interfere with the SafeMode boot



Dave Anderson
Premium Support Analyst – DLS Mechanical Design
Autodesk, Inc.


If I have answered your question, please "Accept Solution" so others may benefit as well.
Distinguished Contributor
Jeff10
Posts: 194
Registered: ‎10-18-2003
Message 7 of 12 (1,229 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

10-29-2011 12:59 PM in reply to: knoziggeh

Hi,

 

This made my DAY!

 

I have been fooling with this problem for 2 days.

 

I had the same issue with Safe Mode. I was having problems with an accounting program that is several generations old. I am building up a new Win7 64-bit system. One of the troubleshooting recommendations was to start Windows in Safe Mode. I couldn't make that happen.... I have reinstalled Win7 3 times, testing as I installed each new program. The Inventor Design Suite had something to do with it.

 

I have searched for a while... thanks for posting so much specific information.

 

I am going to give this a try and see where things go from here.

 

Thanks for your help.

 

Jeff

Distinguished Contributor
Jeff10
Posts: 194
Registered: ‎10-18-2003
Message 8 of 12 (1,227 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

10-29-2011 01:08 PM in reply to: Jeff10

Thanks everyone.

 

That fix worked!

 

A small problem like that raises doubts about a whole installation. Maybe I should have been smart enough to figure that out.... but, I wasn't.

 

I can't thank you enough.

 

Jeff

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blair
Posts: 3,934
Registered: ‎11-13-2006
Message 9 of 12 (1,226 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

10-29-2011 01:12 PM in reply to: knoziggeh

I would suggest installing the generations old accounting software on a machine that has a generations old O/S.

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

IV2015 up1 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11
New Member
SuperLDClark
Posts: 1
Registered: ‎12-04-2012
Message 10 of 12 (946 Views)

Re: Inventor 2012 Pro causes Win7 safe mode to reboot at login screen

12-04-2012 08:45 AM in reply to: knoziggeh

Thank you so much!  I am having that exact same problem as we speak and could not figure out what was causing it.  Kudos for sharing your findings.

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