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Contributor
NickHambleton5389
Posts: 23
Registered: ‎05-19-2010
Message 1 of 61 (20,530 Views)

Hotfix Kb971138 Download for Vista

20530 Views, 60 Replies
04-21-2011 05:25 AM

Morning,

 

I received  Autodesk Product Design Suite Premium 2012. I'm trying to install and it's saying that I need Hotfix KB971138 for Vista. I can't seem to locate the download link. I found a page that autodesk directs you too, but there's no Link that I can find. Has anyone been through this and found the fix?

 

System

Core i7 950 @ 4ghz

Asus P6T X58

Corsair Dom 6gig 1600mhz

Evga Gtx 260

Win Vista 64bit Ult

 

 

Product Support
alessandro.gasso
Posts: 323
Registered: ‎06-10-2010
Message 2 of 61 (20,524 Views)

Re: Hotfix Kb971138 Download for Vista

04-21-2011 05:47 AM in reply to: NickHambleton5389

You can request the hot fix from this page.

http://support.microsoft.com/kb/971138

I hope it helps.

Kind regards,

Alessandro



Alessandro Gasso
Product Support Technical Lead
MFG - Inventor
Autodesk, Inc.
Contributor
NickHambleton5389
Posts: 23
Registered: ‎05-19-2010
Message 3 of 61 (20,521 Views)

Re: Hotfix Kb971138 Download for Vista

04-21-2011 05:51 AM in reply to: NickHambleton5389

Thanks for the reply. I tried that and haven't seen anything for 2hrs now. Not sure if that worked.

Contributor
NickHambleton5389
Posts: 23
Registered: ‎05-19-2010
Message 4 of 61 (20,518 Views)

Re: Hotfix Kb971138 Download for Vista

04-21-2011 05:57 AM in reply to: NickHambleton5389

Just tried that again. It didn't show the Hotfix that I need.

*Expert Elite*
DarrenP
Posts: 7,187
Registered: ‎09-13-2007
Message 5 of 61 (20,513 Views)

Re: Hotfix Kb971138 Download for Vista

04-21-2011 05:59 AM in reply to: NickHambleton5389

looks like microsoft has to email it to you

try contacting them

Contributor
NickHambleton5389
Posts: 23
Registered: ‎05-19-2010
Message 6 of 61 (20,511 Views)

Re: Hotfix Kb971138 Download for Vista

04-21-2011 06:07 AM in reply to: NickHambleton5389

I'm contacting them now.

Contributor
NickHambleton5389
Posts: 23
Registered: ‎05-19-2010
Message 7 of 61 (20,501 Views)

Re: Hotfix Kb971138 Download for Vista

04-21-2011 06:25 AM in reply to: NickHambleton5389

Microsoft isn't helping at all. They keep giving me the run around.

Contributor
NickHambleton5389
Posts: 23
Registered: ‎05-19-2010
Message 8 of 61 (20,484 Views)

Re: Hotfix Kb971138 Download for Vista

04-21-2011 08:18 AM in reply to: NickHambleton5389

Finally got it to work. Hope it was worth it!! Thanks to those who tried to help.

Member
TorTømmervold
Posts: 3
Registered: ‎01-05-2011
Message 9 of 61 (20,330 Views)

Re: Hotfix Kb971138 Download for Vista

04-27-2011 12:47 AM in reply to: NickHambleton5389

Hi,

 

I got the download file OK.  Mine is the x86 version.  When I try to unzip the file, I am told it is part of a multi disk zip file and it asks me to insert the last disk of the set.  I am not presented with any options except OK and CANCEL.

 

What should I do to work around this problem?

 

Bertil Rognes

Offshore Heavy Transport

 

System:

Fujitsu Siemens Computers GmbH

Intel Core 2 Duo CPU P8600 @ 2.40 GHz

RAM 4 GB

32 bit OS

Windows Vista Business

SP2

 

 

Contributor
NickHambleton5389
Posts: 23
Registered: ‎05-19-2010
Message 10 of 61 (20,313 Views)

Re: Hotfix Kb971138 Download for Vista

04-27-2011 04:18 AM in reply to: TorTømmervold

Go ahead and put the last disk in and hit OK. Then you should be fine. The confusing part was, I was looking for a hotfix KB971138. That's not the name of the download when you request it, but it's the one you need. Worked perfect after a little messing around.

 

Good luck!!

 

2012 Inventor is pretty nice so far. I'm really liking it. No issues so far.

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