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Help With Cad Error

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Message 1 of 11
brendan9
795 Views, 10 Replies

Help With Cad Error

I have used Inventor a decent bit in the past and recently I re-downloaded it so that I could pick it back up again but I am having a problem. For some reason, I can't see any axes, planes or sketch lines. I have turned all the visibilities on and I can even create a new 2d sketch on one of the planes but when I draw the lines they are invisible. What is the problem I am having? I have tried reinstalling and even using the repair feature but nothing seems to work. Please help me fix this issue.
10 REPLIES 10
Message 2 of 11
JDMather
in reply to: brendan9

What version of Inventor?

Service Pack(s) and Updates installed?

 

Graphics Card and driver?

 

Tools>Document Settings>Hardware tab on lowest setting?


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Message 3 of 11
brendan9
in reply to: JDMather

I'm running 2014 with SP 1 installed on windows 7 64 bit. My GPU is just integrated in my mobo on on my Fujitsu Tablet. That may be responsible for the problem since I have also experienced a problem where the GPU will fail and recover occasionally while I'm running Inventor (or trying to run inventor). It's odd though because I bought this computer as an engineering tablet specifically for running programs like Inventor.
Message 4 of 11
mcgyvr
in reply to: brendan9


@brendan9 wrote:
I'm running 2014 with SP 1 installed on windows 7 64 bit. My GPU is just integrated in my mobo on on my Fujitsu Tablet. That may be responsible for the problem since I have also experienced a problem where the GPU will fail and recover occasionally while I'm running Inventor (or trying to run inventor). It's odd though because I bought this computer as an engineering tablet specifically for running programs like Inventor.

Have you tried to update the graphics drivers?

 

Does it work if you go to tools..application options...hardware tab and check "software graphics"?



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Inventor 2023 - Dell Precision 5570

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Message 5 of 11
JDMather
in reply to: brendan9


@brendan9 wrote:
I'm running 2014 with SP 1 ...
...


Update 3 for SP1?


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Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


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Message 6 of 11
brendan9
in reply to: mcgyvr

Thanks mcgyvr, going into the applications options and checking the software graphics box fixed it. Thanks a lot!
Message 7 of 11
mcgyvr
in reply to: brendan9


@brendan9 wrote:
Thanks mcgyvr, going into the applications options and checking the software graphics box fixed it. Thanks a lot!

Actually.. No it didn't really.. That WILL slow down Inventor..

Thats only a diagnostic tool to let you know that the problem is 100% related to your graphics card.

 

Like I said above I would update the graphics card driver and then uncheck the software graphics (then restart Inventor) and see if that works again..

You "typically" want to be set to "performance" or "quality".. Never compatibility or software graphics modes..

 

That "trick" just lets us know your card/driver is the problem

 

oh and get Inventor to the latest update as JD said above.. There were some graphics related fixes in that too..



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Inventor 2023 - Dell Precision 5570

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Message 8 of 11
brendan9
in reply to: mcgyvr

Well that's depressing, I have checked my drivers and they're up to date. The only thing that I can think of is that the processor is dying or something to affect the graphics. Here's the diagnostics I received from inventor. This Direct3D graphics driver is Microsoft WHQL certified Graphics Hardware Description: Intel Corporation Intel(R) HD Graphics Family AIRViz Device Manager \ VirtualDeviceDx11 Feature Level 4_5 Performance Mode Hardware Renderer Graphics driver file igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32 is version 8.15.10.2372 Current optimization settings are not known The display is using 32-bit color Inventor Version: Build: 222, Release: 2014 SP1 Update 3 - Date: Mon 02/10/2014 64-Bit Edition - 8192.00 GB System Information: Operating System: 64-bit Microsoft Windows 7 Enterprise (Build 7601) Service Pack 1 Language: English System Manufacturer: FUJITSU System Model: LIFEBOOK T731 BIOS: Version 1.02 Processor: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz (1 processor, 2 physical cores, 4 logical cores) System Memory: 7.890 GB RAM Graphics Device Information: Renderer: HAL Manufacturer: Intel Corporation Chip Type: Intel(R) HD Graphics Family DAC Type: Internal Graphics HW Memory: 64 MB Display Mode: 1280 x 800 (32 bit) (60 Hz) Graphics driver file: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32 Driver file version: 8.15.10.2372 Driver Date: 15 April 2011 0:00:00 UTC (Coordinated Universal Time) Direct3D Graphics Device Information: Adapter Description: Intel(R) HD Graphics Family Vendor ID string: 0x00008086 Device ID string: 0x00000126 VendorID: 8086 DeviceID: 126 SubSystemID: 15f510cf Revision: 9 Direct3D 10 / DXGI System Information: Dedicated Video Memory: 64 MB Dedicated System Memory: 0 MB Shared System Memory: 1.594 GB DxDiag System Information: Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: FUJITSU System Model: LIFEBOOK T731 BIOS: Version 1.02 Processor: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz (4 CPUs), ~2.7GHz System Memory: 8192MB RAM Page File: 2977MB used, 13178MB available DirectX Version: DirectX 11 DxDiag Version: 6.01.7601.17514 DxDiag Graphics Device Information: DirectX Version: 10.0 DDI Version: 10.1 DDI Version Number: a DxDiag WHQL Level: 0 Driver Signed Valid: True Driver Signed: True Manufacturer: Intel Corporation Chip Type: Intel(R) HD Graphics Family DAC Type: Internal Revision: Graphics HW Memory: 1696 MB Display Mode: 1280 x 800 (32 bit) (60Hz) Graphics driver file: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32 Driver file version: 8.15.0010.2372 Driver Date: 4/15/2011 04:07:50 WHQL Level: 1 Inventor Options Information: Options = 0x00000000 Warning Options = 0x00000000 Graphics driver log information:
Message 9 of 11
brendan9
in reply to: brendan9

That formatted terribly, let me try again. This Direct3D graphics driver is Microsoft WHQL certified Graphics Hardware Description: Intel Corporation Intel(R) HD Graphics Family AIRViz Device Manager \ VirtualDeviceDx11 Feature Level 4_5 Performance Mode Hardware Renderer Graphics driver file igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32 is version 8.15.10.2372 Current optimization settings are not known The display is using 32-bit color Inventor Version: Build: 222, Release: 2014 SP1 Update 3 - Date: Mon 02/10/2014 64-Bit Edition - 8192.00 GB System Information: Operating System: 64-bit Microsoft Windows 7 Enterprise (Build 7601) Service Pack 1 Language: English System Manufacturer: FUJITSU System Model: LIFEBOOK T731 BIOS: Version 1.02 Processor: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz (1 processor, 2 physical cores, 4 logical cores) System Memory: 7.890 GB RAM Graphics Device Information: Renderer: HAL Manufacturer: Intel Corporation Chip Type: Intel(R) HD Graphics Family DAC Type: Internal Graphics HW Memory: 64 MB Display Mode: 1280 x 800 (32 bit) (60 Hz) Graphics driver file: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32 Driver file version: 8.15.10.2372 Driver Date: 15 April 2011 0:00:00 UTC (Coordinated Universal Time) Direct3D Graphics Device Information: Adapter Description: Intel(R) HD Graphics Family Vendor ID string: 0x00008086 Device ID string: 0x00000126 VendorID: 8086 DeviceID: 126 SubSystemID: 15f510cf Revision: 9 Direct3D 10 / DXGI System Information: Dedicated Video Memory: 64 MB Dedicated System Memory: 0 MB Shared System Memory: 1.594 GB DxDiag System Information: Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: FUJITSU System Model: LIFEBOOK T731 BIOS: Version 1.02 Processor: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz (4 CPUs), ~2.7GHz System Memory: 8192MB RAM Page File: 2977MB used, 13178MB available DirectX Version: DirectX 11 DxDiag Version: 6.01.7601.17514 DxDiag Graphics Device Information: DirectX Version: 10.0 DDI Version: 10.1 DDI Version Number: a DxDiag WHQL Level: 0 Driver Signed Valid: True Driver Signed: True Manufacturer: Intel Corporation Chip Type: Intel(R) HD Graphics Family DAC Type: Internal Revision: Graphics HW Memory: 1696 MB Display Mode: 1280 x 800 (32 bit) (60Hz) Graphics driver file: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32 Driver file version: 8.15.0010.2372 Driver Date: 4/15/2011 04:07:50 WHQL Level: 1 Inventor Options Information: Options = 0x00000000 Warning Options = 0x00000000 Graphics driver log information:
Message 10 of 11
mcgyvr
in reply to: brendan9


@brendan9 wrote:
 It's odd though because I bought this computer as an engineering tablet specifically for running programs like Inventor.

Thats odd because thats not a good laptop computer by any means?  Whomever told you that was sufficient didn't know what they are doing. 

Heck just leave it at software graphics if it works for you.. 



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Inventor 2023 - Dell Precision 5570

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Maybe buy me a beer through Venmo @mcgyvr1269
Message 11 of 11
brendan9
in reply to: mcgyvr

Well, I bought it a few years ago (2011) when I started college. Like I said it was recommended by the school and its main use is for programs like these and note taking since it is a tablet. But regardless, thank you for your help, I'll keep it in software mode since it has been running smoothly for a couple hours now.

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