I have one Inventor Pro 2012 SP1 user who is trying to insert a bmp image into a sketch so he can create a decal and the image appears blank and gray. See the attached screen capture. We converted the bmp to a jpg and we get the same result. When I insert the bmp into a sketch on my workstation and it views correctly. I've logged into the same workstation as the user who is having the problem and the image also views correctly. I tried to change the file associaiton from Microsoft Picture View to Paint and I get the same result.
Does anyone have any idea about who could be causing this issue?
Here are his workstation specs:
Dell Precision T5400 - Xeon Quad Core - 2.93 GHz
Windows XP SP2 - x32
4 GB RAM
Nvidia Quadro FX 570
Autodesk Product Design Suite 2012 - Ultimate
It sounds like his profile may be the issue.
Is his account a Windows "power user" or greater? It should be..
He was a Power User originally. I changed him to an admin and had him try it again and it did not help.
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register