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Autodesk Inventor 2014 Freezes When Creating New Document

24 REPLIES 24
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Message 1 of 25
kt
Observer
1867 Views, 24 Replies

Autodesk Inventor 2014 Freezes When Creating New Document

Hi everyone

 

I have tried searching for posts concering the problem I am experiencing, but without luck.

 

Since installing the 2014 edition of Inventor I have been having some troubles. The first day everything worked, but now it freezes almost everytime I create a new document. Inventor does not allow me to do anything when the problem occurs, there is not even a crash report and strangely enoough it still appears to be running in the Windows Task Manager.
I have tried to uninstall and reinstall it, but the problem is still there.

 

I am running the program on a MacBook Pro 13" with Windows Home 7. I have an i5 2,5 Intel Processor and 8gb of memory. I have a SSD-harddrive installed.

 

I have attached a photo of where it freezes.

24 REPLIES 24
Message 21 of 25
andrewdw
in reply to: DannyHubbard

Awesome, thanks Danny!

Message 22 of 25
ChrisMitchell01
in reply to: andrewdw

At this point the only option is not to use Box sync when using Inventor. We're working with Box so that they can identify a solution.

 

Sorry,
Chris



Chris Mitchell
PDMS Customer Engagment Team
Autodesk, Inc.

Message 23 of 25
andrewdw
in reply to: ChrisMitchell01

Thanks for the update Chris, hope to hear of a solution soon.

 

Later!

Andrew

Message 24 of 25
DannyHubbard
in reply to: andrewdw

Andrew,

 

We heard back from Box, they have a new Box Sync client out version 4.0.5380 that appears to have fixed what ever was causing the New dialog to be so slow.

If you get a chance give it a try and let us know if you are still experiencing the slow New dialog with Box Sync running.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Message 25 of 25
andrewdw
in reply to: DannyHubbard

Thanks Danny



My Box Sync has automatically updated to v4.0.5399, so newer than the
version that is supposed to have fixed it.



I will give it a try and also inform our drafting team to do the same.



Andrew

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