We're new to Point Clouds so only two of our staff are currently testing the waters. We're attaching the PC in AutoCAD, Inventor and Revit to see what works best for us. User #1 is testing both AutoCAD and Revit, user #2 is AutoCAD and Inventor. User #1 is not having this problem but when user #2 attaches the PC, only about 30% of the left of the scan comes in. I know he was starting to play with Inventor's cropping yesterday and before that he was okay.
There doesn't seem to be anything in the "attach" forms that would allow any such cropping during the insertion and once its in, the "uncrop" function is grayed out and not selectable.
Any hint to what went wrong on his computer? I tested all three apps (AutoCAD, Inventor and Revit) on my computer and everything is okay here. It seems to isolated to user #2's computer.