I recently downloaded the student version of Inventor Professional 2013 (64-bit). I made some parts and ran some stress analysis simulations on the parts. I restarted Inventor after running a simulation and upon the reopen, none of the add-ins on the Environments tab were there and the Add-Ins manager does not open. I tried uninstalling and reinstalling the entire program, even tried installing different model years of Inventor; none of the versions load the add-ins and the add-in manager fails to load (see screenshot). I haven't found anything in the forums, but I'll keep looking in the meantime. Help?
My machine runs Windows 7 64-bit.
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Changes to Inventor are updated/written when Inventor properly closes. If multiple instances of Inventor are running, the last one to close will retain and write the settings.
Also, insufficient User Permissions will not allow the settings to be written.
I am the Administrator on this computer.
There was only one session open at the time, which I closed completely. It was about an hour or so until I started a new session (computer on the entire time).
What bugs me is that the add-in manager does not open for 2010, 2012, or 2013 versions of Inventor (I went through a few different installs to try and remedy the issue). I completely uninstalled Inventor each time that I installed a new version (or reinstalled an old version). Nothing seems to be working that I have tried.
And an update: I needed the stress analysis for a project, so I downloaded the student version of Simulation Multiphysics, and that will not let me import any 3D models, and the add-in manager on that program opens but is empty.
Something is causing install problems on your machine. The only difference between the commercial version and the student version is the serial number with restricts how long the software can be used. Possibly use the "un-install software to remove the application and re-install.
It wouldn't hurt to check for any Malware or Virus.
I ran virus scan (twice); nothing cropped up.
I'll try the uninstall/reinstall one more time and update later on its result. If this doesn't work, maybe I need to have my computer looked at/cleaned; perhaps the virus scanner isn't catching something...
Thank you for the advice.
Use the Un-Install Tool in the Autodesk fold.
1.) Logged in with Admin Priv
2.) UAC Slider set to lowest position
3.) Try turning off your A/V software, may require disabling of services.
4.) Try using the default folder locations.
5.) Try installing and running a utility such as "www.ccleaner.com" it has a temp cache/directory cleanup as well as Registry clean-up before installing
Well, no dice. I tried the quick uninstall, then uninstalled via control panel. Installed the CCleaner per your suggestion and ran through the registry clean up several times to clean it up. Downloaded Inventor from Autodesk again and tried to install it: I still cannot locate any of the add-ins on the Environments tab, though. : /
Thank you for the advice/support. Unless you or anyone else have any other ideas, I think there may be some other underlying cause to this, and maybe I should get my laptop looked at/professionally "cleaned."
try doing a quick test for us... it relates to finding out if you have a corrupt user profile.
or if there is already another user profile on the pc, get the other person to log on and test inventor for you.
if this works then there are several steps you can carry out to try to fix your own profile. we can discuss further if that is the case. (ie log back in as yourself, and we will advise which folders to delete, after which time starting inventor will regenerate the folders for you).
if you get the inventor working again on either original or new profile, be sure to create a new restore point in case it spits the dummy again and you need to get it sorted without the drama again.
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