"Inventor 2010 has stopped working" error when I generate a Drawing

[bhavikpatel311]

Dear All,

I have been facing this issue since many days now.

I have modelled an assembly of a horizontal storage vessel. When I try to create a new .IDW file and extract views out the Inventor 2010 stops working with no error code.

Some observations:

- This error does not come always. I think its a problem assosiated with only few models.

- I gave all my model files to my colleagues and he's able to generate drawing without any problems.

- Also note I'm using "Remote Desktop" to connect to my PC in germany (where I've created my model). Currently I'm sitting in India.

Please ask for any details you like because I want to solve this problem as soon as possible.

Thank you in advance.

Bhavik Patel

[bob_holland]

Bhavik,

Please provide us with an Inventor Diagnostics Report.

I have attached a PDF with the instructions on how to generate this report.

Either post the TXT file or private message me the file.

I will then take a look at it and I might be able to make some suggestions.

[bhavikpatel311]

It says:

This Direct3D graphics driver is not Microsoft WHQL certified
Graphics Hardware Description: NVIDIA Quadro FX 580
Direct3D 10 \ Hardware Renderer

Using Full optimization (this is the recommended setting)
The display is using 32-bit color

Inventor Version:

Build: 223b, Release: 2010 RTM - Date: Sat 02/14/2009
32-Bit Edition - 2.00 GB

Loaded Inventor Add-Ins:

Assembly Bonus Tools
Content Center
Inventor Vault
Autodesk DWF Markup Manager
AEC Exchange
Content Center Item Translator
Frame Generator
Drag & Drop Interoperability
Design Accelerator
Workbench 14.5
AutoLimits
Inventor Studio
EDM Addin

System Information:

Operating System: 32-bit Windows 7 Enterprise 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
Language: English (Regional Setting: English)
System Manufacturer: FUJITSU
System Model: ESPRIMO P9900
BIOS: Version 6.00 R1.20.2912.A1
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (4 CPUs), ~3.2GHz
System Memory: 4096MB RAM
Dedicated System Memory: 0MB
Shared System Memory: 1275MB
Dedicated Video Memory: 497MB
Page File: 1261MB used, 4863MB available
DirectX Version: DirectX 11
DxDiag Version: 6.01.7601.17514

Graphics Device Information:

DirectX Version: 10.0
Renderer: HAL
Adapter Description: NVIDIA Quadro FX 580
DDI Version: 10
DDI Version Number: a
DxDiag WHQL Level: 0
Driver Signed Valid: False
Driver Signed: False
Manufacturer:
Chip Type:
DAC Type:
Revision:
Vendor ID string: 0x000010de
Device ID string: 0x00000659
Graphics HW Memory: 1773 MB
Display Mode: 1280 x 1024 (32 bit) (60Hz)
VendorID: 10de
DeviceID: 659
SubSystemID: 63a10de
Revision: a1

Graphics driver file:
Driver file version:
Driver Date:
WHQL Level: 0

Inventor Graphics Device Information:

Graphics Hardware Description: NVIDIA Quadro FX 580
Hardware Library ID: Direct3D 10 \ 0x000010de \ 0x00000659
Direct3D Hardware ID: 10de \ 659 \ 63a10de \ a1

Inventor Options Information:

Options = 0x00000000
Warning Options = 0x00000000

Inventor Hardware Library Information:

HW Library Version = $Revision: #1 $
HW Library Date = $DateTime: 2009/01/15 14:56:43 $
HW Library OS Name = Windows Vista

Inventor Hardware Library Entry Information:

Autodesk Inventor Certification Status: Unknown
Autodesk Inventor Tested Certification Status: Unknown
Graphics HW Vendor Supported for Autodesk Inventor: False
Hardware Library 2.0

Settings for optimized and conservative:
Workarounds: 0x00000000, 0x00000000
rating 0, optimization level 2
Texture Font Precision: 128

Display Information:

Back Buffer Format = DXGI_FORMAT_R8G8B8A8_UNORM
Depth Stencil Buffer Format = DXGI_FORMAT_D24_UNORM_S8_UINT
Monochrome Bitmap Format = DXGI_FORMAT_A8_UNORM

Graphics driver log information:

[bob_holland]

Bhavik,

According to your Inventor Diagnostics Report, it appears that you have not installed any service packs.

Please install the following and test.

Autodesk Inventor 2010 Service Pack 4
http://usa.autodesk.com/getdoc/id=DL17137471

Please send us an update after you have tested this.

Thank you.