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inventor keeps crashing!

8 REPLIES 8
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Message 1 of 9
korfx04
5466 Views, 8 Replies

inventor keeps crashing!

AMD Quadcore

4GB Ram

AMD (ATI) HD 6770

 

Just downloaded and installed the student version of Inventor Pro 2012. Well first i downloaded the 2013 version and everytime i minimize the software, it crashes. So i downloaded the 2012 version and still, the program crashes when i minimize it to go to the browser.

 

This is the dmpusrinfo

 

<?xml version="1.0" encoding="UTF-8"?>
<CERInfo ClientVersion="4">
<ProcessInfo
/>
<UserInfo UserCanBeContacted="no" SerialNum="361-68847384">
  <UserName value =""/>
  <UserPhone value=""/>
  <UserEmail value=""/>
  <UserSubscription macID="{569EE872-1808-4E0F-8097-F39C58CCB625}" userId=""/>
  <ErrorDescription id="3" CrashDate="6/5/2012" CrashID="{D9D89B5D-5612-4E56-8ECC-58BAB37B3A38}" AllowRT="1"></ErrorDescription>
  <Metrics CalendarUptime="6213157651" RequiredSend="0" WaitDur="10000" /></UserInfo>
<upipackage><upivalue version="1.0" type="product" requestingapp="true"><level name="productline" id="INVPROSA"><level name="release" id="2012"><level name="master" id="English_Locked_x64"><level name="build" id="16.0.16000.0000"/></level></level></level></upivalue>
</upipackage><OSInfo  MajorVersion = "6" MinorVersion = "1" BuildNumber = "7601" PlatformId = "2" CSDVersion = "Service Pack 1" ServicePackMajor = "1" ServicePackMinor = "0" SuiteFlags = "100" KernelMajorVersion = "6" KernelMinorVersion = "1" KernelBuildNum = "7600" KernelReleaseNum = "16385"/>
<LocaleInfo> <LocalUserDefault IDefaultAnsiCodepage="1252"  IDefaultCodepage="437"  IDefaultLanguage="0409"  IDefaultCountry="1"  ILanguage="0409"  ICountry="1" />
 <LocalSystemDefault IDefaultAnsiCodepage="1252"  IDefaultCodepage="437"  IDefaultLanguage="0409"  IDefaultCountry="1"  ILanguage="0409"  ICountry="1" />
</LocaleInfo>
<ProductInformation name="Autodesk Inventor" executable_name="" build_version="160160000 AIPSA" version_label="2012 Production Candidate" registry_version="2012" install_id_string="" registry_localeID="1033" license_type="Standalone" usage_type="Educational Version" uptime="1152691389" current_session_length="59" session_start_count="3" session_clean_close_count="1"/>
	<RuntimeInformation>
		<Uptime session="0.00:00:59.9823845" accumulated="0.00:01:55.2691389" crashes="3"/>
		<Dump filename="Inventor120605004218.dmp">
			<Commands last="SCxCircByCtrCmd" state="started">
				<Command name="Open Doc (.ipt)">
					<Data>
Standard.ipt
					</Data>
				</Command>
				<Command name="UCxLookAtCmd"/>
				<Command name="SCxGenDimCmd"/>
				<Command name="SCxCircByCtrCmd"/>
			</Commands>
			<Requests last="SCxCircByCtrReq" state="completed">
				<Request name="SCxCircByCtrReq"/>
			</Requests>
			<Exceptions>
				<Exception code="0xE0434F4D" text="" address="0x000007FEFDB6CACD" extraInfo="module:C:\Windows\system32\KERNELBASE.dll      ">
				</Exception>
			</Exceptions>
			<UTxExceptions/>
			<BugAlerts/>
		</Dump>
		<AddIns>
			<AddIn name="Routed Systems: Tube &amp; Pipe"/>
			<AddIn name="Mold Design"/>
			<AddIn name="Inventor Studio"/>
			<AddIn name="Design Accelerator"/>
			<AddIn name="Frame Generator"/>
			<AddIn name="BIM Exchange"/>
			<AddIn name="Routed Systems: Cable &amp; Harness"/>
			<AddIn name="Drag &amp; Drop Interoperability"/>
			<AddIn name="Simulation: Stress Analysis"/>
		</AddIns>
		<HotFixes/>
	</RuntimeInformation><AppCDATA><![CDATA[Command:SCxCircByCtrCmd: Last Command Started = SCxCircByCtrCmd: Last Request Completed = SCxCircByCtrReq]]></AppCDATA>
<OpenGLInfo Vendor = "ATI Technologies Inc." Renderer = "AMD Radeon HD 6700 Series " Version = "4.1.10516 Compatibility Profile Context" />
<GraphicsInfo InfoType="D3D9Config"><![CDATA[
Driver: aticfx64.dll
DriverVersion: 8.17.10.1065
Description: AMD Radeon HD 6700 Series 
DeviceName: \\.\DISPLAY1
VendorId: 4098
DeviceId: 26810
SubSysId: 827332226
Revision: 0
WHQLLevel: 0
DeviceType: 1
AdapterOrdinal: 0
Caps: 131072
Caps2: 3758227456
Caps3: 928
Presentation: 2147483663
Cursor: 1
Dev: 1818352
PrimitiveMisc: 4181234
Raster: 259219857
ZCmp: 255
SrcBlend: 16383
DestBlend: 16383
AlphaCmp: 255
Shade: 541192
Texture: 126021
TextureFilter: 117638912
CubeTextureFilter: 50529024
VolumeTextureFilter: 117638912
TextureAddress: 63
VolumeTextureAddress: 63
Line: 31
MaxTextureWidth: 16384
MaxTextureHeight: 16384
MaxVolumeExtent: 16384
MaxTextureRepeat: 8192
MaxTextureAspectRatio: 8192
MaxAnisotropy: 16
MaxVertexW: 1e+010
GuardBandLeft: -32768
GuardBandTop: -32768
GuardBandRight: 32768
GuardBandBottom: 32768
ExtentsAdjust: 0
Stencil: 511
FVF: 1048584
TextureOp: 67108863
MaxTextureBlendStages: 8
MaxSimultaneousTextures: 8
VertexProcessing: 379
MaxActiveLights: 8
MaxUserClipPlanes: 6
MaxVertexBlendMatrices: 4
MaxVertexBlendMatrixIndex: 0
MaxPointSize: 256
MaxPrimitiveCount: 5592405
MaxVertexIndex: 16777215
MaxStreams: 16
MaxStreamStride: 508
VertexShaderVersion: 4294836992
MaxVertexShaderConst: 256
PixelShaderVersion: 4294902528
PixelShader1xMaxValue: 3.40282e+038
Dev2: 113
MasterAdapterOrdinal: 0
AdapterOrdinalInGroup: 0
NumberOfAdaptersInGroup: 1
DeclTypes: 1023
NumSimultaneousRTs: 4
StretchRectFilter: 50332416
VertexTextureFilter: 50332416
MaxVShaderInstructionsExecuted: 4294967295
MaxPShaderInstructionsExecuted: 4294967295
MaxVertexShader30InstructionSlots: 32768
MaxPixelShader30InstructionSlots: 32768
]]></GraphicsInfo>
<DxDiagInfo><SystemInformation><OperatingSystem><![CDATA[64-bit Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)]]></OperatingSystem><Language><![CDATA[English (Regional Setting: English)]]></Language><SystemManufacturer><![CDATA[Gigabyte Technology Co., Ltd.]]></SystemManufacturer><SystemModel><![CDATA[GA-MA770T-UD3P]]></SystemModel><BIOS><![CDATA[Award Modular BIOS v6.00PG]]></BIOS><Processor><![CDATA[AMD Athlon(tm) II X4 620 Processor (4 CPUs), ~2.6GHz]]></Processor><SystemMemory><![CDATA[4096MB RAM]]></SystemMemory><PageFile><![CDATA[3110MB used, 5076MB available]]></PageFile><FullDirectXVersion><![CDATA[DirectX 11]]></FullDirectXVersion><DxDiagVersion><![CDATA[6.01.7601.17514]]></DxDiagVersion></SystemInformation><GraphicsDeviceInfo><DirectXVersion><![CDATA[10.0]]></DirectXVersion><DDIVersion><![CDATA[11]]></DDIVersion><DDIVersionNumber><![CDATA[b]]></DDIVersionNumber><DxDiagWHQLLevel><![CDATA[0]]></DxDiagWHQLLevel><DriverSignedValid><![CDATA[True]]></DriverSignedValid><DriverSigned><![CDATA[False]]></DriverSigned><Manufacturer><![CDATA[ATI Technologies Inc.]]></Manufacturer><ChipType><![CDATA[ATI display adapter (0x68BA)]]></ChipType><DACType><![CDATA[Internal DAC(400MHz)]]></DACType><GraphicsHWMemory><![CDATA[2805 MB]]></GraphicsHWMemory><DisplayMode><![CDATA[1366 x 768 (32 bit) (60Hz)]]></DisplayMode><VendorID><![CDATA[0x1002]]></VendorID><DeviceID><![CDATA[0x68BA]]></DeviceID><SubSystemID><![CDATA[0x31501682]]></SubSystemID><RevisionID><![CDATA[0x0000]]></RevisionID><GraphicsDriverFile><![CDATA[aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll]]></GraphicsDriverFile><DriverFileVersion><![CDATA[8.17.0010.1065]]></DriverFileVersion><DriverDate><![CDATA[1/12/2011 23:00:30]]></DriverDate><WHQLLevel><![CDATA[0]]></WHQLLevel></GraphicsDeviceInfo></DxDiagInfo><VideoDriverInfo><ATIPackagingVersion><![CDATA[8.82-110112a-113815C-ATI]]></ATIPackagingVersion></VideoDriverInfo>
<LicenseInfo><ProductKey><![CDATA[797D1]]></ProductKey><FeatureName><![CDATA[INVPROSA_F_S]]></FeatureName><FeatureVersion><![CDATA[2011.0324]]></FeatureVersion><LicenseBehavior><![CDATA[2]]></LicenseBehavior><LicenseUsage><![CDATA[3]]></LicenseUsage><LicenseExpiration><![CDATA[2]]></LicenseExpiration></LicenseInfo>
</CERInfo>

 

8 REPLIES 8
Message 2 of 9
Paul-Mason
in reply to: korfx04

That is because INVENTOR IS NOT COMPATIBLE WITH anything below AMD ATHERLON 64

 

The information is on the Autodesk website @ http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15402497&linkID=9242018#section4

==============
Inventor 2023 Pro
HP Z420 workstation
Xeon 3.7Ghz CPU 8 Cores, 64 GB Ram
64bit (The Garbage known as) Windows 10 Pro
AMD FirePro V3900 (ATI FireGL) (1GB RAM)
=================
Ashington Northumberland (UK) ~ Home to the WORLD FAMOUS Pitman Painters Group
Message 3 of 9
blair
in reply to: korfx04

Inventor works with AMD processors: link to hardware requirements here: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15402497&linkID=9242018

 

Did you follow all the prerequisites to installing:

 

1.) Anti-Virus turned off, disabled. May require stopping services

2.) Current on all Windows SP's and Hotfixes

3.) Loggined in with Administrator Privileges

4.) UAC turned off

 


Inventor 2020, In-Cad, Simulation Mechanical

Just insert the picture rather than attaching it as a file
Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.
Delta Tau Chi ΔΤΧ

Message 4 of 9
JDMather
in reply to: korfx04

Did you install with anti-virus and UAC turned off?


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


The CADWhisperer YouTube Channel


EESignature

Message 5 of 9
korfx04
in reply to: Paul-Mason

My Processor is the AMD Athlon II X4 620 overclocked to 3GHz

 

I Don't think its this though, because if i snap my browser to the leftside of the screen and Inventor to the right side of the screen, it never crashes . 

 

Inventor only crashes when it's fully minimized.

 

Message 6 of 9
korfx04
in reply to: JDMather

Yes i did

Message 7 of 9
blair
in reply to: korfx04

I would download the latest drivers from AMD, do a un-install of your graphics drivers, a system reboot and then install the drivers.

 

Also play with the Hardware setting within the Applications Options within Inventor.


Inventor 2020, In-Cad, Simulation Mechanical

Just insert the picture rather than attaching it as a file
Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.
Delta Tau Chi ΔΤΧ

Message 8 of 9
trumpy81
in reply to: korfx04

Your error description indicates a problem with some aspect of your Windows installation. Open Event Viewer and look for errors, particularly for errors occuring when you minimise Inventor.

 

This could easily be a graphics driver issue, but without further information, it's difficult to say for sure.

 

If you find any errors in the event viewer let us know, regardless of what they may be.

Regards
Andy M
-------------------------------------------------------------------------------------------
Autodesk Inventor 2013 Pro SP1.1, Win7 Pro - 64Bit - SP1, Intel i7 960 @ 3.333 GHz
Asus X58 Sabertooth, Corsair 12Gig DDR3, AMD Radeon HD6970, Samsung 830 Series 256G SSD, 2x 3TB Seagate, 2x 2TB Hitachi,
1x 1TB Samsung, 4 x 2TB Seagate in Netgear ReadyNAS NV+, Dual Asus VE278Q Monitors
Message 9 of 9
korfx04
in reply to: korfx04

I uninstalled/reinstalled the drives, and that fixed it right up! lol thx

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