AMD Quadcore
4GB Ram
AMD (ATI) HD 6770
Just downloaded and installed the student version of Inventor Pro 2012. Well first i downloaded the 2013 version and everytime i minimize the software, it crashes. So i downloaded the 2012 version and still, the program crashes when i minimize it to go to the browser.
This is the dmpusrinfo
<?xml version="1.0" encoding="UTF-8"?> <CERInfo ClientVersion="4"> <ProcessInfo /> <UserInfo UserCanBeContacted="no" SerialNum="361-68847384"> <UserName value =""/> <UserPhone value=""/> <UserEmail value=""/> <UserSubscription macID="{569EE872-1808-4E0F-8097-F39C58CCB625}" userId=""/> <ErrorDescription id="3" CrashDate="6/5/2012" CrashID="{D9D89B5D-5612-4E56-8ECC-58BAB37B3A38}" AllowRT="1"></ErrorDescription> <Metrics CalendarUptime="6213157651" RequiredSend="0" WaitDur="10000" /></UserInfo> <upipackage><upivalue version="1.0" type="product" requestingapp="true"><level name="productline" id="INVPROSA"><level name="release" id="2012"><level name="master" id="English_Locked_x64"><level name="build" id="16.0.16000.0000"/></level></level></level></upivalue> </upipackage><OSInfo MajorVersion = "6" MinorVersion = "1" BuildNumber = "7601" PlatformId = "2" CSDVersion = "Service Pack 1" ServicePackMajor = "1" ServicePackMinor = "0" SuiteFlags = "100" KernelMajorVersion = "6" KernelMinorVersion = "1" KernelBuildNum = "7600" KernelReleaseNum = "16385"/> <LocaleInfo> <LocalUserDefault IDefaultAnsiCodepage="1252" IDefaultCodepage="437" IDefaultLanguage="0409" IDefaultCountry="1" ILanguage="0409" ICountry="1" /> <LocalSystemDefault IDefaultAnsiCodepage="1252" IDefaultCodepage="437" IDefaultLanguage="0409" IDefaultCountry="1" ILanguage="0409" ICountry="1" /> </LocaleInfo> <ProductInformation name="Autodesk Inventor" executable_name="" build_version="160160000 AIPSA" version_label="2012 Production Candidate" registry_version="2012" install_id_string="" registry_localeID="1033" license_type="Standalone" usage_type="Educational Version" uptime="1152691389" current_session_length="59" session_start_count="3" session_clean_close_count="1"/> <RuntimeInformation> <Uptime session="0.00:00:59.9823845" accumulated="0.00:01:55.2691389" crashes="3"/> <Dump filename="Inventor120605004218.dmp"> <Commands last="SCxCircByCtrCmd" state="started"> <Command name="Open Doc (.ipt)"> <Data> Standard.ipt </Data> </Command> <Command name="UCxLookAtCmd"/> <Command name="SCxGenDimCmd"/> <Command name="SCxCircByCtrCmd"/> </Commands> <Requests last="SCxCircByCtrReq" state="completed"> <Request name="SCxCircByCtrReq"/> </Requests> <Exceptions> <Exception code="0xE0434F4D" text="" address="0x000007FEFDB6CACD" extraInfo="module:C:\Windows\system32\KERNELBASE.dll "> </Exception> </Exceptions> <UTxExceptions/> <BugAlerts/> </Dump> <AddIns> <AddIn name="Routed Systems: Tube & Pipe"/> <AddIn name="Mold Design"/> <AddIn name="Inventor Studio"/> <AddIn name="Design Accelerator"/> <AddIn name="Frame Generator"/> <AddIn name="BIM Exchange"/> <AddIn name="Routed Systems: Cable & Harness"/> <AddIn name="Drag & Drop Interoperability"/> <AddIn name="Simulation: Stress Analysis"/> </AddIns> <HotFixes/> </RuntimeInformation><AppCDATA><![CDATA[Command:SCxCircByCtrCmd: Last Command Started = SCxCircByCtrCmd: Last Request Completed = SCxCircByCtrReq]]></AppCDATA> <OpenGLInfo Vendor = "ATI Technologies Inc." Renderer = "AMD Radeon HD 6700 Series " Version = "4.1.10516 Compatibility Profile Context" /> <GraphicsInfo InfoType="D3D9Config"><![CDATA[ Driver: aticfx64.dll DriverVersion: 8.17.10.1065 Description: AMD Radeon HD 6700 Series DeviceName: \\.\DISPLAY1 VendorId: 4098 DeviceId: 26810 SubSysId: 827332226 Revision: 0 WHQLLevel: 0 DeviceType: 1 AdapterOrdinal: 0 Caps: 131072 Caps2: 3758227456 Caps3: 928 Presentation: 2147483663 Cursor: 1 Dev: 1818352 PrimitiveMisc: 4181234 Raster: 259219857 ZCmp: 255 SrcBlend: 16383 DestBlend: 16383 AlphaCmp: 255 Shade: 541192 Texture: 126021 TextureFilter: 117638912 CubeTextureFilter: 50529024 VolumeTextureFilter: 117638912 TextureAddress: 63 VolumeTextureAddress: 63 Line: 31 MaxTextureWidth: 16384 MaxTextureHeight: 16384 MaxVolumeExtent: 16384 MaxTextureRepeat: 8192 MaxTextureAspectRatio: 8192 MaxAnisotropy: 16 MaxVertexW: 1e+010 GuardBandLeft: -32768 GuardBandTop: -32768 GuardBandRight: 32768 GuardBandBottom: 32768 ExtentsAdjust: 0 Stencil: 511 FVF: 1048584 TextureOp: 67108863 MaxTextureBlendStages: 8 MaxSimultaneousTextures: 8 VertexProcessing: 379 MaxActiveLights: 8 MaxUserClipPlanes: 6 MaxVertexBlendMatrices: 4 MaxVertexBlendMatrixIndex: 0 MaxPointSize: 256 MaxPrimitiveCount: 5592405 MaxVertexIndex: 16777215 MaxStreams: 16 MaxStreamStride: 508 VertexShaderVersion: 4294836992 MaxVertexShaderConst: 256 PixelShaderVersion: 4294902528 PixelShader1xMaxValue: 3.40282e+038 Dev2: 113 MasterAdapterOrdinal: 0 AdapterOrdinalInGroup: 0 NumberOfAdaptersInGroup: 1 DeclTypes: 1023 NumSimultaneousRTs: 4 StretchRectFilter: 50332416 VertexTextureFilter: 50332416 MaxVShaderInstructionsExecuted: 4294967295 MaxPShaderInstructionsExecuted: 4294967295 MaxVertexShader30InstructionSlots: 32768 MaxPixelShader30InstructionSlots: 32768 ]]></GraphicsInfo> <DxDiagInfo><SystemInformation><OperatingSystem><![CDATA[64-bit Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)]]></OperatingSystem><Language><![CDATA[English (Regional Setting: English)]]></Language><SystemManufacturer><![CDATA[Gigabyte Technology Co., Ltd.]]></SystemManufacturer><SystemModel><![CDATA[GA-MA770T-UD3P]]></SystemModel><BIOS><![CDATA[Award Modular BIOS v6.00PG]]></BIOS><Processor><![CDATA[AMD Athlon(tm) II X4 620 Processor (4 CPUs), ~2.6GHz]]></Processor><SystemMemory><![CDATA[4096MB RAM]]></SystemMemory><PageFile><![CDATA[3110MB used, 5076MB available]]></PageFile><FullDirectXVersion><![CDATA[DirectX 11]]></FullDirectXVersion><DxDiagVersion><![CDATA[6.01.7601.17514]]></DxDiagVersion></SystemInformation><GraphicsDeviceInfo><DirectXVersion><![CDATA[10.0]]></DirectXVersion><DDIVersion><![CDATA[11]]></DDIVersion><DDIVersionNumber><![CDATA[b]]></DDIVersionNumber><DxDiagWHQLLevel><![CDATA[0]]></DxDiagWHQLLevel><DriverSignedValid><![CDATA[True]]></DriverSignedValid><DriverSigned><![CDATA[False]]></DriverSigned><Manufacturer><![CDATA[ATI Technologies Inc.]]></Manufacturer><ChipType><![CDATA[ATI display adapter (0x68BA)]]></ChipType><DACType><![CDATA[Internal DAC(400MHz)]]></DACType><GraphicsHWMemory><![CDATA[2805 MB]]></GraphicsHWMemory><DisplayMode><![CDATA[1366 x 768 (32 bit) (60Hz)]]></DisplayMode><VendorID><![CDATA[0x1002]]></VendorID><DeviceID><![CDATA[0x68BA]]></DeviceID><SubSystemID><![CDATA[0x31501682]]></SubSystemID><RevisionID><![CDATA[0x0000]]></RevisionID><GraphicsDriverFile><![CDATA[aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll]]></GraphicsDriverFile><DriverFileVersion><![CDATA[8.17.0010.1065]]></DriverFileVersion><DriverDate><![CDATA[1/12/2011 23:00:30]]></DriverDate><WHQLLevel><![CDATA[0]]></WHQLLevel></GraphicsDeviceInfo></DxDiagInfo><VideoDriverInfo><ATIPackagingVersion><![CDATA[8.82-110112a-113815C-ATI]]></ATIPackagingVersion></VideoDriverInfo> <LicenseInfo><ProductKey><![CDATA[797D1]]></ProductKey><FeatureName><![CDATA[INVPROSA_F_S]]></FeatureName><FeatureVersion><![CDATA[2011.0324]]></FeatureVersion><LicenseBehavior><![CDATA[2]]></LicenseBehavior><LicenseUsage><![CDATA[3]]></LicenseUsage><LicenseExpiration><![CDATA[2]]></LicenseExpiration></LicenseInfo> </CERInfo>
Solved! Go to Solution.
Solved by korfx04. Go to Solution.
Solved by trumpy81. Go to Solution.
That is because INVENTOR IS NOT COMPATIBLE WITH anything below AMD ATHERLON 64
The information is on the Autodesk website @ http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15402497&linkID=9242018#section4
Inventor works with AMD processors: link to hardware requirements here: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15402497&linkID=9242018
Did you follow all the prerequisites to installing:
1.) Anti-Virus turned off, disabled. May require stopping services
2.) Current on all Windows SP's and Hotfixes
3.) Loggined in with Administrator Privileges
4.) UAC turned off
Did you install with anti-virus and UAC turned off?
The CADWhisperer YouTube Channel
My Processor is the AMD Athlon II X4 620 overclocked to 3GHz
I Don't think its this though, because if i snap my browser to the leftside of the screen and Inventor to the right side of the screen, it never crashes .
Inventor only crashes when it's fully minimized.
I would download the latest drivers from AMD, do a un-install of your graphics drivers, a system reboot and then install the drivers.
Also play with the Hardware setting within the Applications Options within Inventor.
Your error description indicates a problem with some aspect of your Windows installation. Open Event Viewer and look for errors, particularly for errors occuring when you minimise Inventor.
This could easily be a graphics driver issue, but without further information, it's difficult to say for sure.
If you find any errors in the event viewer let us know, regardless of what they may be.