Time and again in my class I refer the students to the wikihelp and it just isn't working.
Next year I am going to ask IT to install local help (if available).
Looks like it will be
http://usa.autodesk.com/adsk/servlet/index?id=16463987&siteID=123112
Shouldn't anything in Blue be a hyperlink?
I click on Help ? in the Chain Generator dialog box to find a formula.
Tip indicates to go to Engineer's Handbook, but doesn't take me there.
Someone from Autodesk ought to follow me around for a week and see all the (frustrating) stuff my students discover.
I don't have time to submit this stuff.
We would expect this to take us directly where we need to go without a bunch of wading around in the mud.
Thank you for your feedback. We are experiencing high volumes of traffic on the Wikihelp, which are causing intermittent access issues. We are actively investigating solutions to significantly improve this experience.
I can't wait till they move Inventor to the "cloud"... oh wait...
@LT.Rusty wrote:
@mcgyvr wrote:I can't wait till they move Inventor to the "cloud"... oh wait...
You have absolutely no idea. My company is exploring a cloud-ish-based Inventor solution right now. It's been ... interesting, to say the least.
yeah good luck with that.
Last year I mentioned, just mentioned Autodesk 360 to my boss and explained the whole cloud push... he was,.... less than receptive to the idea of our data just being "out there". Secure or not, I don't see us going that route for the foreseeable future.
And, back to the original topic, I've always found wiki help to be a little less than helpful. Some pages are great, others leave me scratching my head, more confused than when I looked at them.
Chris Benner
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@cbenner wrote:Some pages are great, others leave me scratching my head, more confused than when I looked at them.
The whole idea with wiki based help is that we are supposed to be able to edit to make more useful, but if it takes 2 minutes to load a page (ok, 2 minutes or maybe 20 seconds, but feels like 20 minutes, but more often, not at all) I've already moved on to other work. I have more productive things to do.
Rusty
I agree and disagree.
Part of my dissertation years ago (long before there was a term "wiki") referred to the internet as a collaboration laboratory (collaboratory was the term I used). A large group as a whole can be much smarter than some individual or small group sitting in an office somewhere trying to figure out how to write a help system that everyone will understand.
In this case the "researcher" is anyone looking for (help) information.
But the problem is the (unpaid user) experts have little incentive to participate and probably don't even use the Help system with any substantial frequency. If they do take the initiative to try to help the Help, it should be a painless experience. Not an exercise in torture that no sane person would subject themselves to more than once a year.
You have no idea what paranoia is. My company puts different letters for sheet sizes in the title block, like "K" for "C" size. The previous owner thought it would make finding things difficult if someone managed to hack in. A file numbering system so complex that without a guide, one cant find anything. Going cloud? Hahahahahah, not in this lifetime 🙂
Hello
below a link to Ideastation : "Usable online helps"
Vote for it and enrich it by your comment
http://forums.autodesk.com/t5/Inventor-IdeaStation/Usable-Online-Helps/idi-p/3923752
regards
I'm not a big fan on online help, especially these Wiki's that vary wilding in quality, so I went to the downloadable help section and started to download the help. Reading the instructions it states that the offline help is ONLY available when a user is OFFLINE. So if I'm connected to the internet, which at work is pretty much all the time, I will be unable to use the offline help? That doesn't make sense to me. It makes me think that the offline help must just be a copy of the online Wiki? If so that means users would need to update their offline help file occasionally.
At least Microsoft gives you the option to search the offline help in addition to the online help. Oh no, I think I've just used Microsoft as an example of how to do something correctly. That's not good.
http://inventortrenches.blogspot.com/2011/04/where-are-inventor-2012-tutorial-and.html
Or just a good old boot
It's september 2013... Wanted to search the Help-wiki of Vault and therefor I clicked the "Vault Online Help"-shortcut on the start screen of Vault. First thing I was amazed about was that although I set Firefox to be the default internet browser, Microsoft Internet Explorer popped up! But that is another topic. The second thing that amazed me: it took approximately 30 seconds to display the message that the connection had been re-initialized. After four attempts I got my Online Help page.
On april 14th 2013, kskent stated:
"We are experiencing high volumes of traffic on the Wikihelp, which are causing intermittent access issues. We are actively investigating solutions to significantly improve this experience".
Apperently these issues still exist.