Trying to find Redspark programs

[Anonymous]

Has anyone received a message when loading 6 that says trying to find
Redspark program? This is on an install of 6 after uninstalling 5.3. Any
ideas what to do?

Thanks,

Keith

[Anonymous]

Keith,

Do you still have the Inventor 5.3 Content Library installed?

--
Regards,
Jason Ruge
Manufacturing Product Support
Autodesk, Inc.


"Keith Dugal" wrote in message
news:D12330BAB3630DFD2F48EC0A4CC24AFA@in.WebX.maYIadrTaRb...
> Has anyone received a message when loading 6 that says trying to find
> Redspark program? This is on an install of 6 after uninstalling 5.3. Any
> ideas what to do?
>
> Thanks,
>
> Keith
>
>

[Anonymous]

I just spoke to the customer and he said that he didn't uninstall it. Is
this the problem? Also, if he removes this does it affect Inventor 6 in any
negative ways? (no standard content?) Thanks.

Keith


"Jason Ruge (Autodesk Support)" wrote in
message news:9FE2242CB9CBFAFE1269738DFD32A796@in.WebX.maYIadrTaRb...
> Keith,
>
> Do you still have the Inventor 5.3 Content Library installed?
>
> --
> Regards,
> Jason Ruge
> Manufacturing Product Support
> Autodesk, Inc.
>
>
> "Keith Dugal" wrote in message
> news:D12330BAB3630DFD2F48EC0A4CC24AFA@in.WebX.maYIadrTaRb...
> > Has anyone received a message when loading 6 that says trying to find
> > Redspark program? This is on an install of 6 after uninstalling 5.3.
Any
> > ideas what to do?
> >
> > Thanks,
> >
> > Keith
> >
> >
>
>

[Anonymous]

Keith,

He needs to uninstall the 5.3 content library in order for the R6 version to
work.
There are some cases where uninstalling and reinstalling R6 is required
also.
--
Regards,
Jason Ruge
Manufacturing Product Support
Autodesk, Inc.


"Keith Dugal" wrote in message
news:72585595F89CC8AD0B48164111BF7A04@in.WebX.maYIadrTaRb...
> I just spoke to the customer and he said that he didn't uninstall it. Is
> this the problem? Also, if he removes this does it affect Inventor 6 in
any
> negative ways? (no standard content?) Thanks.
>
> Keith
>
>
> "Jason Ruge (Autodesk Support)" wrote in
> message news:9FE2242CB9CBFAFE1269738DFD32A796@in.WebX.maYIadrTaRb...
> > Keith,
> >
> > Do you still have the Inventor 5.3 Content Library installed?
> >
> > --
> > Regards,
> > Jason Ruge
> > Manufacturing Product Support
> > Autodesk, Inc.
> >
> >
> > "Keith Dugal" wrote in message
> > news:D12330BAB3630DFD2F48EC0A4CC24AFA@in.WebX.maYIadrTaRb...
> > > Has anyone received a message when loading 6 that says trying to find
> > > Redspark program? This is on an install of 6 after uninstalling 5.3.
> Any
> > > ideas what to do?
> > >
> > > Thanks,
> > >
> > > Keith
> > >
> > >
> >
> >
>
>

[Anonymous]

Thanks for the help Jason. He uninstalled it and Inventor 6 loads without a
problem now.

Keith


"Jason Ruge (Autodesk Support)" wrote in
message news:3A14B9A9098D96A2D27ADB91EF0DE345@in.WebX.maYIadrTaRb...
> Keith,
>
> He needs to uninstall the 5.3 content library in order for the R6 version
to
> work.
> There are some cases where uninstalling and reinstalling R6 is required
> also.
> --
> Regards,
> Jason Ruge
> Manufacturing Product Support
> Autodesk, Inc.
>
>
> "Keith Dugal" wrote in message
> news:72585595F89CC8AD0B48164111BF7A04@in.WebX.maYIadrTaRb...
> > I just spoke to the customer and he said that he didn't uninstall it.
Is
> > this the problem? Also, if he removes this does it affect Inventor 6 in
> any
> > negative ways? (no standard content?) Thanks.
> >
> > Keith
> >
> >
> > "Jason Ruge (Autodesk Support)" wrote
in
> > message news:9FE2242CB9CBFAFE1269738DFD32A796@in.WebX.maYIadrTaRb...
> > > Keith,
> > >
> > > Do you still have the Inventor 5.3 Content Library installed?
> > >
> > > --
> > > Regards,
> > > Jason Ruge
> > > Manufacturing Product Support
> > > Autodesk, Inc.
> > >
> > >
> > > "Keith Dugal" wrote in message
> > > news:D12330BAB3630DFD2F48EC0A4CC24AFA@in.WebX.maYIadrTaRb...
> > > > Has anyone received a message when loading 6 that says trying to
find
> > > > Redspark program? This is on an install of 6 after uninstalling
5.3.
> > Any
> > > > ideas what to do?
> > > >
> > > > Thanks,
> > > >
> > > > Keith
> > > >
> > > >
> > >
> > >
> >
> >
>
>