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dswilson22
Posts: 16
Registered: ‎07-19-2010
Message 1 of 9 (383 Views)

Spacenavigator jerky unless other window is open over Inventor

383 Views, 8 Replies
04-25-2011 01:35 PM

My new Spacenavigator3D mouse is fabulous except that, using Inventor 2011, the action is balky unless I open any other window, for example Control Panel. Then the model in Inventor spins fluidly although it is behind the open window. As soon as I click into the inventor window is slows down again. I have tried approved drivers and others to no avail. I have a Dell M6300 w/ Nvidea FX3600M. Tried overlay on/off. Fusion and Alias 2012 work fine. Anyone seen or solved this?

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JDMather
Posts: 26,260
Registered: ‎04-20-2006
Message 2 of 9 (379 Views)

Re: Spacenavigator jerky unless other window is open over Inventor

04-25-2011 01:42 PM in reply to: dswilson22

Did you Calibrate in the 3D Connexion Control Panel?

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blair
Posts: 3,943
Registered: ‎11-13-2006
Message 3 of 9 (366 Views)

Re: Spacenavigator jerky unless other window is open over Inventor

04-25-2011 02:32 PM in reply to: dswilson22

Make sure you are on the latest drivers from the 3dconnexion web-site. Don't rely on the drivers that are shipped with the product.

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IV2015 up1 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11
Contributor
dswilson22
Posts: 16
Registered: ‎07-19-2010
Message 4 of 9 (362 Views)

Re: Spacenavigator jerky unless other window is open over Inventor

04-25-2011 03:18 PM in reply to: blair

I have installed Driver 6.13.0 and the release is V 1.3.0, both recommented for Vista 64 Business. I have run the Update Wizard in the 3DX control panel which diligently goes through and makes sure the correct drivers and versions are installed for my hardware and software (including Inventor) installed.

I have tried the Calibrate button in the control panel and nothing happens. What should happen?

The Inventor Add-In appears to V1.8.0. Curiously, under the Add-in menu within Inventor, I just have the Button Mapping Editor and Help- No "Device Settings". The Spacenavigator's left button is configured to a 3DX popup menu which lets me change speed and configure buttons.

Thanks for any help.

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blair
Posts: 3,943
Registered: ‎11-13-2006
Message 5 of 9 (360 Views)

Re: Spacenavigator jerky unless other window is open over Inventor

04-25-2011 03:30 PM in reply to: dswilson22

Calibration button does a quick reset of the motion controller, you won't see anything happen. Odd with only one icon for the 3DConnex showing up in the Inventor Add-In menu. Give the support desk at 3dConnexion a call, they are very quick in getting back.

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

IV2015 up1 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11
Contributor
dswilson22
Posts: 16
Registered: ‎07-19-2010
Message 6 of 9 (352 Views)

Re: Spacenavigator jerky unless other window is open over Inventor

04-25-2011 04:49 PM in reply to: blair

I'll give them a call tomorrow. I didn't knowwhere to turn; 3DConnexion, Autodesk or Nvidia.

As you know, things like this can be so frustrating and time consuming. I hope, as usual, there is a simple fix. Thanks.

Contributor
dswilson22
Posts: 16
Registered: ‎07-19-2010
Message 7 of 9 (317 Views)

Re: Spacenavigator jerky unless other window is open over Inventor

04-26-2011 10:39 PM in reply to: dswilson22

The call to 3DConnexion turned out to be the solution. After discussion, they suggested and sent me directions how to enable the driver to work through the firewall etc.

As they seemed to know the solution, I hope they add it to their FAQ, although they may be intentional about disclosing security issues.

The missing Add-In "settings" icon apparently is normal. The help file isn't accurate.

It now works great!

Active Member
paulwells7090
Posts: 7
Registered: ‎08-06-2009
Message 8 of 9 (239 Views)

Re: Spacenavigator jerky unless other window is open over Inventor

04-05-2012 01:35 PM in reply to: dswilson22

I'm having the exact same issue.  IV 2012 Ultimate, Win 7 64b.  What Firewall was it? Windows Firewall? 

 

Do you still have thier instructions?  I've been waiting 5 days for a response from 3DConnexion. 

 

 

Thanks,

Paul

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blair
Posts: 3,943
Registered: ‎11-13-2006
Message 9 of 9 (215 Views)

Re: Spacenavigator jerky unless other window is open over Inventor

04-06-2012 09:50 AM in reply to: paulwells7090

Try disabling your Firewall first and see if this corrects the problem first.

 

If it does, check in the Advanced settings of your Firewall software for an Allow/Block list. You will need to change the setting to allow the Logitech/3dConnexion software/drivers.

 

It wouldn't hurt to download the lastest version of software from 3dConnexion, as they have just published the new release with support of IV2013.

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

IV2015 up1 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11

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