Problems with Inventor 7 help files

[vdc01]

Everytime I try and open a .htm help file I get a message saying "Internet Explorer Script Error". It goes on to read "Object doesn't support this property or method". Does anyone know of a solution? Much thanks.

[Anonymous]

From the Adesk Knowledge Base:


Scripting errors when Help is opened

Published date: 2002-11-05
ID: TS75846

Applies to:
Autodesk Inventor® 6


Issue


When you open the Autodesk Inventor 6 Help system, various scripting
error messages are displayed.

Solution


To resolve this issue please perform the following steps.

1.. Exit all sessions of Autodesk Inventor.
2.. Open Microsoft Internet Explorer.
3.. In Internet Explorer, on the Tools menu, click Internet Options.
4.. In the Internet Options dialog box, click the General tab.
5.. Under Temporary Internet Files, click Delete Files.
6.. In the Delete Files dialog box, click OK.
7.. In the Internet Options dialog box, click OK.

[vdc01]

I have tried that before but it didn't work.

[Anonymous]

Hi there: Please provide more info as to how you are accessing Help - are
you using the Help button on main toolbar, f1, dialog box buttons...?

Nick Hasselblad
Inventor DSS Illustrator

[Anonymous]

I have the same problem. I installed R7 on two machines and both
machines give the script-errors.

I have script-errors by:
Main toolbar - Help :
- Help Topics, any link
- What's New - Select item - Select link in the opened windows
- Tutorials, any link
- Help for Autocad users - Any link
(Programming Help: Functions correct)
F1, any link
Dialog button "?", some links

In short, almost always.

Steps followed to install R7:
Inventor 6.2 is installed
updated to Windows 2000 SP 4
upgraded Graphics card driver to Autodesk certified for R7
Installed Internet Explorer 6.0 from AIS7 (service pack 1 cannot be
installed on either machine, I get an error "A previous installation
has pending work requiring a reboot. You need to restart your computer
to complete that installation before running internet Explorer Setup.",
a reboot doesn't solve this error)
Installed R7, reboot
Installed R7SP1, reboot

Start R7, select help - Help topics, on main toolbar
See picture for result, already looks incorrect
Select link, generates the script error

Information from help window: HTML Help Control Version 5.2.3735.1

On one machine: Removed R7, removed R6, installed R7 (without SP1),
script errors in the helpfile, installed SP1, still script errors

Aernoud Brouwers

Dell Workstation 330, 1.8 GHz, 512 MB RAM, Quadro2 Pro 64 MB



Nick Hasselblad (Autodesk) wrote:
> Hi there: Please provide more info as to how you are accessing Help - are
> you using the Help button on main toolbar, f1, dialog box buttons...?
>
> Nick Hasselblad
> Inventor DSS Illustrator
>
>

[Anonymous]

Windows 2000 SP4 apparently introduced several Help issues that IE6 SP1 is
suppose to fix. I had the same problem with the reboot issue, but I was
able to fix it by going through the steps in the Microsoft Article 312444
(http://support.microsoft.com/default.aspx?scid=kb;en-us;312444).

Ashley Rutherford


"vdc01" wrote in message
news:f176fca.-1@WebX.maYIadrTaRb...
Everytime I try and open a .htm help file I get a message saying "Internet
Explorer Script Error". It goes on to read "Object doesn't support this
property or method". Does anyone know of a solution? Much thanks.

[Anonymous]

Installing Microsoft Patch 811630 has fixed several scripting errors that
were introduced in an earlier IE patch.

Ashley Rutherford
Autodesk DSS Developer


"vdc01" wrote in message
news:f176fca.-1@WebX.maYIadrTaRb...
Everytime I try and open a .htm help file I get a message saying "Internet
Explorer Script Error". It goes on to read "Object doesn't support this
property or method". Does anyone know of a solution? Much thanks.