PLUGIN NOT LOADED

[richard.mcneil]

I had IT install our network version of IV 2012. That seemed to install flawlessly.  I still have IV 2011 on my machine  IV 2011 and will be running it for the time being.

My problem is when I try to get the iProperties I get this error. "Plugin not available or not properly installed. Notify the System Administrator that the installation is incomplete. DTCP"

We tried to repair/reinstall 2011 and then removed it and reinstalled, to no avail. I have not tried 2012 yet, as all our files need to be migrated to 2012.

Thanks in advance

Rick McNeil

[SBix26]

How are you trying to get the iProperties?  In the Inventor browser?  In Windows Explorer?  Or does this happen no matter how you try to access iProperties?

[richard.mcneil]

If I use Win explorer, right clicking on the file lets me  access the iProperties . It will not work from  inside Inventor using the browser , icon or the file menu.

Rick

[SBix26]

Next thing to check: is this true for all logins on this computer, or just for yours?  Might have to create a new profile to check that out if nobody else ever uses your computer.

[richard.mcneil]

The only other profiles on this computer are IT people. I will get them to look at it and remove unnecessary profiles and possibly create a new one for me.

I will get back to you. 

Rick

[richard.mcneil]

I had IT create a new profile and that corrected the problem. Evidently the registry ws corrupted and creating the new profile worked.

Thanks for the help.

Rick McNeil

[Anonymous]

Hi there, the sollution is easier:

-close inventor

-open regedit.exe

-find DtCp.dll (in my case HKEY_CLASSE_ROOT\CLSID\......\InprocServer32)

-replace(in my case)

C:\Program Files\Autodesk\Inventor 2012\Bin\DtCp.dll

to

C:\Program Files\Autodesk\Inventor 2011\Bin\DtCp.dll

- now the iProperties works again.

[mslosar]

Does this require switching key back and forth everytime you switch between versions?

It seems like the problem is that normal users don't have the permission ability to stop the 2012 version and then start the 2011 version. But you have access to flip the reg key yourself and do it.