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One of our guys cannot open an ipt or a dwg template from Vault. When he attempts to open it he sees a warning, Unexpected Error . He's able to open the iam template from Vault though. Any ideas of what could be wrong? 3 other people access Vault and aren't having any issues opening the same templates.
We are using Inventor 2013 and Vault Professional 2013, with Windows XP. Thanks
A couple of thing to verify...