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One user cannot open an ipt or a dwg template from Vault

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Message 1 of 2
mjgky30SA
280 Views, 1 Reply

One user cannot open an ipt or a dwg template from Vault

One of our guys cannot open an ipt or a dwg template from Vault. When he attempts to open it he sees a warning, Unexpected Error . He's able to open the iam template from Vault though. Any ideas of what could be wrong? 3 other people access Vault and aren't having any issues opening the same templates.

We are using Inventor 2013 and Vault Professional 2013, with Windows XP. Thanks

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mpatchus
in reply to: mjgky30SA

A couple of thing to verify...

 

  • Have him do a GET of the Template folder.
  • Make sure he is using the correct project file.
Mike Patchus - Lancaster SC

Inventor 2025 Beta


Alienware m17, Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz 3.10 GHz, Win 11, 64gb RAM, NVIDIA GeForce RTX 2080 Super

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