First of all, I apologize if this is in the wrong forums section, I didn't really know where to post it. So, I have an assignment due by the end of this week and I need inventor to do it, however, I keep getting errors all around, and I have no clue how to fix them.
In Application Options I ran a diagnostics test and recieved the error:
This Direct3D graphics driver is not Microsoft WHQL certified Graphics Hardware Description: Intel Corporation Intel(R) HD Graphics Family AIRViz Device Manager \ VirtualDeviceDx11 Feature Level 4_5 Performance Mode Hardware Renderer Graphics driver file igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx
32,igd10umd32,igd10umd32 is version 220.127.116.113 Current optimization settings are not known The display is using 32-bit color Inventor Version: Build: 170, Release: 2014 RTM - Date: Thu 02/28/2013 64-Bit Edition - 8192.00 GB System Information: Operating System: 64-bit Microsoft Windows 7 Ultimate (Build 7601) Service Pack 1 Language: English System Manufacturer: Gateway System Model: DX4860 BIOS: BIOS Date: 08/01/11 14:16:44 Ver: 04.06.04 Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (1 processor, 2 physical cores, 4 logical cores) System Memory: 5.907 GB RAM Graphics Device Information: Renderer: HAL Manufacturer: Intel Corporation Chip Type: Intel(R) HD Graphics Family DAC Type: Internal Graphics HW Memory: 64 MB Display Mode: 1920 x 1080 (32 bit) (59 Hz) Graphics driver file: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx 32,igd10umd32,igd10umd32 Driver file version: 18.104.22.1683 Driver Date: 4 April 2011 0:00:00 UTC (Coordinated Universal Time) Direct3D Graphics Device Information: Adapter Description: Intel(R) HD Graphics Family Vendor ID string: 0x00008086 Device ID string: 0x00000102 VendorID: 8086 DeviceID: 102 SubSystemID: 5891025 Revision: 9 Direct3D 10 / DXGI System Information: Dedicated Video Memory: 64 MB Dedicated System Memory: 0 MB Shared System Memory: 1.594 GB DxDiag System Information: Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: Gateway System Model: DX4860 BIOS: BIOS Date: 08/01/11 14:16:44 Ver: 04.06.04 Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4 CPUs), ~3.3GHz System Memory: 6144MB RAM Page File: 5351MB used, 6743MB available DirectX Version: DirectX 11 DxDiag Version: 6.01.7601.17514 DxDiag Graphics Device Information: DirectX Version: 10.0 DDI Version: unknown DDI Version Number: 0 DxDiag WHQL Level: 0 Driver Signed Valid: True Driver Signed: True Manufacturer: Intel Corporation Chip Type: Intel(R) HD Graphics Family DAC Type: Internal Revision: Graphics HW Memory: 1696 MB Display Mode: 1920 x 1080 (32 bit) (59Hz) Graphics driver file: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd3 2,igd10umd32,igd10umd32 Driver file version: 8.15.0010.2353 Driver Date: 10/31/2013 10:28:30 WHQL Level: 0 Inventor Options Information: Options = 0x00000000 Warning Options = 0x00000000 Graphics driver log information:
and whenever I try to create something all I see is just a gray screen, however whenever I go to create a sketch or something the image just gets basically dragged all around the place. I'll attach a screenshot to better explain that.
Thank you very much in advance.
Solved! Go to Solution.
Have you installed latest driver for that graphics card?
Have you installed all Service Packs and Updates for your version of Inventor (2014 has 1SP and Update 2 for SP1)?
Try going to Tools>Application Options>Hardware tab and set to lowest setting.
You absolutely should have the latest SP loaded. By doing this it eliminates this from being the issue.
Also, you say you have the latest video driver loaded, yet in your initial posting the driver date shown is this
Are you saying the latest driver is nearly three years old? I really find that hard to believe given that electronics update on a monthky basis.
If this solved your issue please mark this posting "Accept as Solution".
Or if you like something that was said and it was helpful, Kudos are appreciated. Thanks!!!!
Looks like a graphics card issue.
Can you post more information on your hardware?
Looking at your log file, there are 2 cards running. I am making the asumption there is an internal and an add-on card?
IF SO, then try and disable the internal card in the system BIOS, this should solve the issue. (There is a driver version/date discrepansy - 2011/2013 driver version)
2nd card? All I can see (on a quick scan) is the Intel HD gpu incorporated in the i3-2120 cpu. (it's a Intel HD 2000 gpu, DirectX 10.1 from memory)
is there a dedicated graphics card in the pc at all? If not then I guess that's the 1st problem... Plus, 6GB ram isn't that great for Inventor and it could stuggle with anything but the simplest parts.