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Distinguished Contributor
m.granata
Posts: 151
Registered: ‎04-07-2005
Message 1 of 12 (267 Views)

Menus and Dialog Boxes Dissapearing or Blacking Out

267 Views, 11 Replies
10-09-2012 09:34 AM

Hello,

 

I am using Inventor 2013 to create some complex shaped Maritime items.  They have a lot of lofts, variable radius curves, fillets, etc.  Anyway, on the more complex pieces, my menus start to dissapear or a dialog box, for example the fillet dialog box, will turn solid black and my system will hangup for a minute while executing the command.  Am I running low on system memory or is this a video card issue?  Here are my system specs:

 

HP XW8400 with two 3.4 GHz Xeon CPU's

4 GB RAM

160 GB Western Digital Raptor Hard Drive with approx 90 GB free

Quadro FX 1800 Video Card

Windows 7 Professional

Autodesk Inventor Premium Design Suite

 

Thanks in advance for any information,

*Pro
ampster
Posts: 1,129
Registered: ‎07-26-2005
Message 2 of 12 (264 Views)

Re: Menus and Dialog Boxes Dissapearing or Blacking Out

10-09-2012 09:36 AM in reply to: m.granata

I'd try upgrading the video driver if you haven't already.

*Expert Elite*
blair
Posts: 3,952
Registered: ‎11-13-2006
Message 3 of 12 (250 Views)

Re: Menus and Dialog Boxes Dissapearing or Blacking Out

10-09-2012 10:46 AM in reply to: ampster

Probably time to update your system, at least 8Gb of memory minimum and go to a 64 bit O/S. A fast gaming card with a couple of Gb of memory on the card.

 

With a 32bit O/S you are pretty much at the limite with 3 1/2 - 4Gb even with using the 3Gb switch in your start-up INI file.

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

IV2015 up1 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11
Distinguished Contributor
m.granata
Posts: 151
Registered: ‎04-07-2005
Message 4 of 12 (240 Views)

Re: Menus and Dialog Boxes Dissapearing or Blacking Out

10-09-2012 11:16 AM in reply to: m.granata

I forgot to mention, I am running a 64 bit Windows 7 Professional operating system as well as 64 bit versions of all software including the Inventor Premium Design Suite.  I believe my video card has 2 GB memory on it.  Seeing how a new workstation is not financially feasable I'm thinking of upgrading to 8 GB of system memory.  First, I'll check my video card driver and upgrade it if needed.

 

Thank you,

*Expert Elite*
karthur1
Posts: 4,165
Registered: ‎04-27-2005
Message 5 of 12 (232 Views)

Re: Menus and Dialog Boxes Dissapearing or Blacking Out

10-09-2012 11:31 AM in reply to: m.granata

We were having a similar issue on several of our stations.  We were getting a message like "The video driver has stopped responding and recovered..." or something like that.  Are you getting any sort of message?

*Expert Elite*
blair
Posts: 3,952
Registered: ‎11-13-2006
Message 6 of 12 (224 Views)

Re: Menus and Dialog Boxes Dissapearing or Blacking Out

10-09-2012 11:42 AM in reply to: m.granata

4Gb on memory with a 64 bit O/S would simular to having 3Gb with a 32 bit O/S. Upgrading to at least 8Gb would be a big help.

 

This would be a good place to compare graphic card performance: http://www.videocardbenchmark.net/ 

 

Inventor will be slightly different, but it should get you pretty close to real world performance with IV. A good gaming card is all that is now required for IV since the move by Autodesk back with IV11 to use D3D and move away from OpenGL.

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

IV2015 up1 PDSU / Sim Mech 2015 /
Win7-64
EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
Nvidia GTX-690 Classified - 335.23
SpacePilot Pro 3.17.7, 6.17., 4.11
Distinguished Contributor
m.granata
Posts: 151
Registered: ‎04-07-2005
Message 7 of 12 (213 Views)

Re: Menus and Dialog Boxes Dissapearing or Blacking Out

10-09-2012 12:41 PM in reply to: m.granata

karthur1,

 

I don't get any type of error message at any time.

*Pro
ampster
Posts: 1,129
Registered: ‎07-26-2005
Message 8 of 12 (208 Views)

Re: Menus and Dialog Boxes Dissapearing or Blacking Out

10-09-2012 12:48 PM in reply to: m.granata

how did the video driver update go that I suggested earlier, or did I miss that info...

Distinguished Contributor
m.granata
Posts: 151
Registered: ‎04-07-2005
Message 9 of 12 (195 Views)

Re: Menus and Dialog Boxes Dissapearing or Blacking Out

10-09-2012 01:57 PM in reply to: m.granata

ampster,

 

I haven't got to the video driver upgrade yet.  I'll likely do it this evening, then let you know.  I am in the process of getting drawings ready to mail to a client.

 

Thanks,

Distinguished Contributor
m.granata
Posts: 151
Registered: ‎04-07-2005
Message 10 of 12 (172 Views)

Re: Menus and Dialog Boxes Disappearing or Blacking Out

10-10-2012 08:55 AM in reply to: m.granata

I upgraded the video driver to Nvidia's most current release.  After some use I will know if there is an improvement.  I would still like to increase the system memory from 4GB to 8GB.  Does anybody have a good source for system memory?  Apparently the ECC fully buffered memory my system requires is still a more expensive type, I can find it for about $250 plus shipping for 8GB.

 

It's been so long since I had to tinker with my system I am embarrassed to say I had mistaken some of its specs in my first post here.  The two CPU's are dual core 3 GHz Xeon's and the Quadro FX1800 video card apparently only has 758 or 768 MB ram.

 

Unfortunately I have other FEA software that requires an Open GL video card so at this time a Direct X gaming video card won't work for me.

 

Thanks,

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