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Distinguished Contributor
yannicknielsen
Posts: 111
Registered: ‎05-13-2013
Message 11 of 21 (264 Views)

Re: Inventor Protect File Missing Message

09-29-2013 11:19 PM in reply to: karipates6709

That sounds like loss of connection to the folder(s) containing your IPJs. In our case it was just ONE project file missing, and finding that amongst 250 can be hard, when all you have to go on is "s".

Luckly, as stated above, they have now fixed that.

As for your solution, you should probably try and find out if and why it loses connection. If it doesn't do that, there may be other stuff conflicting with it. Or in the end, it may be another bug (which I have yet to see)

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Member
karipates6709
Posts: 3
Registered: ‎08-27-2010
Message 12 of 21 (246 Views)

Re: Inventor Protect File Missing Message

09-30-2013 06:15 AM in reply to: yannicknielsen

It still doesn't quite make sense because there only 3 of us in our little office and only 2 have ever had this happen but 1 is continually having this issue. Why would it affect some of us and not the others if we are all networked in? What could we check to see if it IS a network issue on that particular machine?

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yannicknielsen
Posts: 111
Registered: ‎05-13-2013
Message 13 of 21 (239 Views)

Re: Inventor Protect File Missing Message

09-30-2013 07:51 AM in reply to: karipates6709

As I understand it, the following could cause it - Listing as hardware and software

 

Hardware:
The network card
The switch
The Cable

It shouldn't be the server, or you'd all have the problem

 

Software:
Permissions, as mentioned earlier - You may want to look into that.

Possible ways to check it:
Change internet cables
Change the setup on the switch
If neither of those work, it could possibly be the network card.

 

I don't know much on the software part, so you may want to ask someone else about that.

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Valued Mentor
MaximUdod
Posts: 529
Registered: ‎01-14-2010
Message 14 of 21 (210 Views)

Re: Inventor Protect File Missing Message

11-04-2013 07:33 AM in reply to: yannicknielsen

I wonder who marked the thread as solved? I guess it was n't topicstarter.

With Update 1 for SP1 installed (published on 1Nov) we still suffer the issue in AI2014.

Distinguished Contributor
yannicknielsen
Posts: 111
Registered: ‎05-13-2013
Message 15 of 21 (180 Views)

Re: Inventor Protect File Missing Message

11-05-2013 08:35 AM in reply to: yannicknielsen

I did accept as solution when the autodesk representative said it was known, and wouldn't be reproducable from SP 1

But you are right. I saw it, once again, last friday, so it isn't fixed


I just removed the accept as solution, and I hope that autodesk will get back to this and tell us what to do, if they did in fact fix it

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Valued Mentor
MaximUdod
Posts: 529
Registered: ‎01-14-2010
Message 16 of 21 (175 Views)

Re: Inventor Protect File Missing Message

11-05-2013 08:52 AM in reply to: yannicknielsen
Dear Sami Harada,



Could you please provide us with timeline for solving the issue (or at
least remove "solved" state)?



Thanks in advance.
Employee
samiharada
Posts: 64
Registered: ‎12-06-2011
Message 17 of 21 (169 Views)

Re: Inventor Protect File Missing Message

11-05-2013 09:21 AM in reply to: MaximUdod

I don't believe SP1 will fix this issue. Fixing UI issue via a hotfix / service pack is not impossible but very expensive, since we usually provide a single binary that can be applied to all languages. I think our current target delivery date is sometime in the next year, as a part of a full release, but we cannot commit anything here.

Please contact your official support channel if you need more detailed info.

Thank you,

 

-Sami Harada

Inventor Framework QA

Autodesk, Inc.

Email_Signature_Logobar.jpg

Valued Mentor
MaximUdod
Posts: 529
Registered: ‎01-14-2010
Message 18 of 21 (162 Views)

Re: Inventor Protect File Missing Message

11-05-2013 09:39 AM in reply to: samiharada
Ok, guys ... let's stop discussing that child mistake ... it is only
five month to wait for improvement (nothing in comparison with Eternity
of the Universe) :smileyhappy:
Distinguished Contributor
yannicknielsen
Posts: 111
Registered: ‎05-13-2013
Message 19 of 21 (149 Views)

Re: Inventor Protect File Missing Message

11-05-2013 11:35 PM in reply to: MaximUdod

I'm happy it's only until next major release, and not next century or something :smileyvery-happy:

 

I understand that it's always an assessment of price (time) vs. impact.

 

My main problem with it, was that we lost some data because we didn't react fast enough, because of a message that we thought was just a bug

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Valued Mentor
MaximUdod
Posts: 529
Registered: ‎01-14-2010
Message 20 of 21 (146 Views)

Re: Inventor Protect File Missing Message

11-05-2013 11:55 PM in reply to: yannicknielsen
I wonder if there any guarantee that 2015 wouldn't contain alike
non-sense warning in some another area and we will wait 2016 just to not
suffer from it?

Know issues should get their solution during the lifecycle of software
but not after....

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