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andyb
Posts: 13
Registered: ‎10-23-2012
Message 1 of 14 (989 Views)

Inventor Pro. 2013 constantly crashing

989 Views, 13 Replies
10-23-2012 03:43 AM

Is anyone lese having any problems with Inventor constanly crashing, mainly in the drawing environment, but also in the modeling environment? it isn't a repeatable fault either, it happens after around 4/5 hours of use. And no matter how many times I send in a crash report, send the model to Autodesk for inspection I get no feedback or a solution.

 

This is very frustrating, deadlines are starting to be missed as I just can't get on with work and I'm having to redo vast amounts of work now. I never had this problem with Solidworks or Creo. My PC is over spec'd so there is no issue with the PC.

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mcgyvr
Posts: 6,722
Registered: ‎12-01-2004
Message 2 of 14 (967 Views)

Re: Inventor Pro. 2013 constantly crashing

10-23-2012 07:20 AM in reply to: andyb

andyb wrote:
My PC is over spec'd so there is no issue with the PC.

Are all your drivers up to date? Are you submitting the crash reports?

Have you run memtest?

 

have you loaded all the service packs/hotfixes?

 

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Down with IDW/DWG files..... Long live 3D PMI... Hurry it up already..
-------------------------------------------------------------------------------------
2015 Product Design Suite Ultimate
Windows 7 64 bit
Core i7 4820k processor (OC'd to 4.4Ghz), Nvidia GTX 770, 16G RAM


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andyb
Posts: 13
Registered: ‎10-23-2012
Message 3 of 14 (961 Views)

Re: Inventor Pro. 2013 constantly crashing

10-23-2012 07:26 AM in reply to: mcgyvr

Hi

 

I've just been told about the new service pack 1.1 which has been released today. I checked yesterday and nothing was available. So I'll give this a go. The other "hotfixes" that I applied never worked.

 

All drivers are up to date (its a new PC and all updates applied).

 

I'm not sure what a memtest is.

 

As a foot note, I'm not impressed with this release. Everything seems to be running very slow, bolted connections, frame gen, vault upload/download's. A lot of fixes are needed to bring it up to speed with 2011.

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xdumont
Posts: 171
Registered: ‎03-20-2006
Message 4 of 14 (957 Views)

Re: Inventor Pro. 2013 constantly crashing

10-23-2012 07:28 AM in reply to: andyb

Hello,

 

Did you perform some test without the antivirus?

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mcgyvr
Posts: 6,722
Registered: ‎12-01-2004
Message 5 of 14 (953 Views)

Re: Inventor Pro. 2013 constantly crashing

10-23-2012 07:33 AM in reply to: andyb

andyb wrote:

Hi

 

All drivers are up to date (its a new PC and all updates applied).

 

I'm not sure what a memtest is.

 

As a foot note, I'm not impressed with this release. Everything seems to be running very slow, bolted connections, frame gen, vault upload/download's. A lot of fixes are needed to bring it up to speed with 2011.


Just because your computer is new and does Windows updates does NOT mean its drivers are all up to date.

Heck my last computer before this one was a brand new HP and the bios was 3 years old/out dated so much it didn't even support the dual processors it had properly.

 

Post your computer specs (including graphics card and driver version)..

 

Memtest checks your computers RAM sticks for problems.. RAM goes bad or has errors OFTEN..even on a newer computer.. I was having some crashes a while back and it turned out I just had a bad stick of RAM.. Got a new stick put in and crashes stopped.

 

 

 

 

 

Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

Down with IDW/DWG files..... Long live 3D PMI... Hurry it up already..
-------------------------------------------------------------------------------------
2015 Product Design Suite Ultimate
Windows 7 64 bit
Core i7 4820k processor (OC'd to 4.4Ghz), Nvidia GTX 770, 16G RAM


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mrattray
Posts: 2,471
Registered: ‎09-13-2011
Message 6 of 14 (942 Views)

Re: Inventor Pro. 2013 constantly crashing

10-23-2012 07:37 AM in reply to: andyb

1) Save often.
2) Reboot every few hours. (I reboot during lunch time and when I leave for the day so I don't have to wait for it)

Mike (not Matt) Rattray

Contributor
andyb
Posts: 13
Registered: ‎10-23-2012
Message 7 of 14 (937 Views)

Re: Inventor Pro. 2013 constantly crashing

10-23-2012 07:42 AM in reply to: mcgyvr

No I have checked & updated every driver as well. 

 

I've just had a stall again (which doesn't obviously generate a crash report). This is with SP1.1 installed

 

Computer Spec is:-

 

Dell Precision T3600

Intel Xeon CPU E5-1620, 3.6GHz

Windows 7, 64-bit, SP1

16GB RAM

1TB SATA HDD

AMD Firepro V590

 

 

I'll try a memory test.

Contributor
andyb
Posts: 13
Registered: ‎10-23-2012
Message 8 of 14 (892 Views)

Re: Inventor Pro. 2013 constantly crashing

10-24-2012 06:47 AM in reply to: andyb

An update to my problem. I installed SP1.1 yesterday. I've run the prgram from 8.30 this morning and had a crash around 14.30 this afternoon. Really is annoying me now.

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richiesuk
Posts: 222
Registered: ‎02-03-2009
Message 9 of 14 (880 Views)

Re: Inventor Pro. 2013 constantly crashing

10-24-2012 07:44 AM in reply to: andyb

1-2 crash per day is very very normal :smileyhappy:

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mrattray
Posts: 2,471
Registered: ‎09-13-2011
Message 10 of 14 (870 Views)

Re: Inventor Pro. 2013 constantly crashing

10-24-2012 09:17 AM in reply to: richiesuk

richiesuk wrote:

1-2 crash per day is very very normal :smileyhappy:


That's what ctrl+s is for.

 

Mike (not Matt) Rattray

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