Inventor 2014 Crashes at luanch after install.

[Anonymous]

Hi, I had both Inventor 2012 and 2013 (and entire Product design suite of both program versions) installed on my Win 7 64 bit Dell Precision Laptop, all working flawlessly.  On recieving a copy of 2014 I decided to uninstall Inventor 2012 which I carried out through Add/Remove programs in Windows 7.  Then I tried to launch Inventor 2013 and got an 0xc0000005 system error as per attachment 1.

I then went through the entire removal process to completely remove Autodesk products to do a fresh install of Autodesk 2014.  This worked out and I did everything exactly as suggested here... http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

Then I disabled my Avast virus checker and stopped the process via task manager.

I then did a complete fresh install by right clicking on the Setup file on the Product design Suite 2014 dongle and choosing "open as administator" which I started without any issues.  The installation then stopped while installing INventor 2014 with a 1406 error as per attachment 2.  I searched the registry for the file mentioned in attachment 2 and deleted it from the registry and clicked retry and the installation finished without any further errors.  I then restarted my computer and launched Inventor and again I recieved the 0xc0000005 error.

I then updated Inveontor with the DL21503391 update 1 from here... http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21503391&linkID=9242019

I then updated 360.

I then tried to relaunch Inventor by right clicking and choosing "run as administrator" and proceeded to get the error 0xc0000005 as per attachement 1.

Can somebody share on how I may be able to resolve this?

Obviously uninstalling 2012 is where the system 0xc0000005 issue began.  I am trying to avoid a fresh Win 7 install.

Cheers, Michael

[Anonymous]

This is the event viewer of the crash.

Seems to be an issue with utx.dll

Faulting application name: Inventor.exe, version: 18.0.17000.0, time stamp: 0x512fe9d7
Faulting module name: utx.dll, version: 18.0.17090.0, time stamp: 0x517ed90f
Exception code: 0xc0000005
Fault offset: 0x00000000000b447d
Faulting process id: 0x40c
Faulting application start time: 0x01ce6e18a54000c0
Faulting application path: C:\Program Files\Autodesk\Inventor 2014\Bin\Inventor.exe
Faulting module path: C:\Program Files\Autodesk\Inventor 2014\Bin\utx.dll
Report Id: e3f5fbcb-da0b-11e2-a3cf-d0df9ab6d3f1

[Anonymous · Accepted solution]

Anyone else dealing with this issue, the way I worked around it is I re-installed Autodesk 2012 on a hunch that uninstalling this in the first place was the root cause of the whole issue.  So I just installed Inventor 2012 and ACAD Mechanical 2012 sectors from the 2012 product design setup and then after the install without even a reboot I right clicked Inventor 2014 and choose "Run as Adminintrator" and what do you know, it worked.

[Anonymous]

Hi

I'm having exactly the same problem at the moment with certain members of staff unable to load inventor 2014.

The difference is that these machines have never had inventor 2012 on them as they are new machines.

I have gone through and cleared out the users profile both on the machine and server but still no luck.