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Inventor 2013 Crash on opening New File

9 REPLIES 9
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Message 1 of 10
tlerchenfeld
1059 Views, 9 Replies

Inventor 2013 Crash on opening New File

Hello all,

 

I've recently installed Inventor 2013, along with Service Pack 2.

 

I'm having an issue where whenever I click the "New" button to open up the dialog box, Inventor is crashing.

 

This does not happen when opening files, and does not happen if i click the drop-down arrow next to new and select an assembly/drawing/etc.

 

I'm STUCK!

 

I've tried disabling all add-ons to see if it was one of those...no change.

 

 

Any help would be appreciated!

 

Thanks

9 REPLIES 9
Message 3 of 10
tlerchenfeld
in reply to: cbenner

I'm not sure how to check this.

 

I do know that the problem is related to the project that is set up.  Anytime I try to open a new file with these projects, it crashes.  I can go back to the default project and I don't get this crash.

 

With that said, I have multiple other users using the same project file without the crashes.

Message 4 of 10
JDMather
in reply to: tlerchenfeld

Without any files open click on Projects

 

Expand the Folder Options

Default Templates.PNG

 

 

Are you using the Default templates or are you using custom templates stored locally or on a server?

Of course Inventor should not crash even if these are not here, but if using the Default templates check this path and verify that they are there (exact names - no renaming).

 

Templates Path.PNG

 

 


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Message 5 of 10
tlerchenfeld
in reply to: JDMather

Yes,

 

This points to a network share folder (R:\Templates).  Again, I have 5 other engineers looking at these same templates, none of which are having this issue.

Message 6 of 10
cbenner
in reply to: tlerchenfeld

The next question then, is:  Is this a new issue?  Were you able to get to these templates, and then it stopped working, or is this a new setup and it has never worked?  Might point to a network permission problem?

Message 7 of 10
tlerchenfeld
in reply to: cbenner

This particular problem coincided with an update to Service Pack 2 on Inventor 2013.

 

Permissions are wide open on this network share to make sure that wasn't causing an issue.

Message 8 of 10
blair
in reply to: tlerchenfeld

If you log in to this machine as a different user, does the problem remain?


Inventor 2020, In-Cad, Simulation Mechanical

Just insert the picture rather than attaching it as a file
Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.
Delta Tau Chi ΔΤΧ

Message 9 of 10
tlerchenfeld
in reply to: blair

Yes, if I log in as a Domain Admin on the machine, and select the same project -- it still crashes.

 

 

This project is ported from Inventor 2010.

 

I also noticed there were some libraries it was referencing that it couldnt find, so i removed the reference to these libraries in the project.  Still no luck.

Message 10 of 10
blair
in reply to: tlerchenfeld

Can you create a new Project file that replicates the existing Project file and see what happens.


Inventor 2020, In-Cad, Simulation Mechanical

Just insert the picture rather than attaching it as a file
Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.
Delta Tau Chi ΔΤΧ

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