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Inventor 2012 SP1 Installation Error

21 REPLIES 21
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Message 1 of 22
chrishutchinson6848
2235 Views, 21 Replies

Inventor 2012 SP1 Installation Error

I downloaded the Inventor 2012 SP1 x86 version this morning and tried to install it.

 

I recieved a "1402 error.  Could not open key: HKEY_LOCAL_MACHINE\Software\Autodesk\\RegistryVersion16.0." (see attached screen shot image)

 

I opened rededit and the actual key path is: HKEY_LOCAL_MACHINE\Software\Autodesk\Inventor\RegistryVersion16.0. (see attached regedit screen shot image)

 

Please fix the SP1 x86 install file or let me know how to get the SP1 to install.

 

Thanks,

Chris Hutchinson

Duke Energy

Charlotte, NC

21 REPLIES 21
Message 2 of 22
KF090
in reply to: chrishutchinson6848

We're getting the same error.

Message 3 of 22

I cannot understand why the Inventor team doesn't give the download files' MD5 checksums. AT LEAST then you'll know if the downloaded file is incomplete or corrupted, but currently there is no way to check it.

 

Did you try to download the SP and run it again?

--

William

Message 4 of 22
pierre.masson
in reply to: whunter

Hi

 

Whunter is right. Probably downloading again will solve the issue. Please make sure to be logged as Local Administrator for a proper installation.

Pierre Masson Product Support Specialist PS MFG EMEA Autodesk, Inc.
Message 5 of 22

I have downloaded the file 3 times this morning with the same error each time.

 

I'm logged on as Local Administrator.

 

You did notice the mis-match between the error key path and my actual key path didn't you?

 

Thanks,

Chris Hutchinson

Duke Energy

Charlotte, NC

Message 6 of 22

do you have admin rights to that particular reg key?

DarrenP
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Message 7 of 22

How would you find out if I have admin rights to a particular key?

 

I originally installed Inventor 2012 on this machine.  Wouldn't that prove I have administrator rights?

 

Thanks,

Chris Hutchinson

Duke Energy

Charlotte, NC

Message 8 of 22


@chrishutchinson6848 wrote:

I have downloaded the file 3 times this morning with the same error each time.

 



I downloaded 32-bit version last night and installed this morning without issue.
I'll try on my 64-bit machine when I get a chance.


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
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The CADWhisperer YouTube Channel


EESignature

Message 9 of 22

I've also tried clean and used environment to duplicate this issue. Unfortunately, I cannot duplicate this issue from my ends.

 

Chris,

 

I see from your error message that not properly resolved one of Inventor MSI property. If you still have problem to apply Sp1, could you please give a try with below command line from your DOS command window?

 

You can open a DOS Shell with RUN> Command

command line options : if you download MSP at c:\download\Inventor_2012_SP1_X86.msp

 

Msiexec.exe /p c:\download\Inventor_2012_Sp1_X86.msp MAINREGISTRY.E735D9C7_1632_4182_B8A6_D9DD43781F1A="Inventor"

 

Hope this helps,

Regards,

Dooyoul Chung.

 

Message 10 of 22
whunter
in reply to: JDMather

I tried to install SP1 64-bit this afternoon, the installer complained about Windows Explorer still running and that it should be shut down. I aborted the installation, restarted my machine and then tried again. It installed without issues and I'm now running SP1 build 190.

--

wh

Message 11 of 22

I finally got Inventor 2012 updated to SP1 by using the Autodesk Live Update instead of the msi download file.

 

Nothing suggested here helped to get the msi download to work.

 

I've no idea why the Live Update worked and the msi download wouldn't.

 

Thanks,

Chris Hutchinson

Duke Energy

Charlotte, NC

Message 12 of 22

The error should be a rare event on only XP32bit, and I never see it again once encounter it on a machine.I means I can install SP1 successfully after cancelling the first failed install.

Message 13 of 22
pierre.masson
in reply to: whunter

Hi Chrishutchinson.

 

Could you please indicate us which OS are you using ? 

 
Pierre Masson Product Support Specialist PS MFG EMEA Autodesk, Inc.
Message 14 of 22

Pierre, I'm using Windows XP Pro 32 bit SP3 OS.

 

Thanks,

Chris Hutchinson

Message 15 of 22
KF090
in reply to: chrishutchinson6848

Last night before I left work I tried to install via Live Update and apparently it went through without issue.

Message 16 of 22
amasva
in reply to: KF090

Hi
You can also do this:
-Start Inventor 2012 Sp0
-Start installing Sp1 (while Inventor is running)
-Close inventor when the installation require it, and click resume.

Asle Martin Svastuen
Autodesk Product Design Suite Ulitmate 2012 Sp1 / Vault Collaboration 2012 Sp1
HP EliteBook 8560w
Intel(R)Core(TM) i7 CPU Q 720 @ 2,0GHz 2,0GHz
16GB RAM
Windows 7 X64 SP1
Message 17 of 22

I had the same problem with the registry key error trying to install SP1 on a 32-bit XP SP3 computer.  Yes, I have admin rights.  Not sure why SP1 seems to have an incorrect path for the registry key it wants to edit. 

 

All of my 64-bit XP SP3 computers had no issues with their copy of SP1.

 

Having Inventor running while I installed SP1, and then closing Inventor when prompted, let me finally get the 32-bit SP1 installed.  Thanks!

Message 18 of 22

I have the same problem with XP 32-bit, tried downloading the msi three times.

I tried installing with Inventor open and then the installation compeleted without thorowing any errors.

-------------------------------------------------------------------------
Inventor Professional 2012 SP1 (25 seats with subscription)
Windows 7 64 bit
Lenovo D20, 12 GB RAM, Intel Xeon X5687 3.6 GHz, SSD
Quadro 4000, driver 8.17.12.9573, dual monitors
SpacePilot, driver version 6.15.3 Firmware 3.12
Message 19 of 22

Doesn't anybody noticed that the path from the error message is incorrect because contains double backslash?

 

HKEY_LOCAL_MACHINE\Software\Autodesk\\RegistryVersion16.0

 

The popup complains something you don't have sufficient access to the path. 

- yes, that's correct, because the specified path doesn't exist!

 

That's just Autodesk fault. On my Win XP SP3 32bit it works to start installing the SP1with runned Inventor and right after few seconds close the Inventor.

 

 

Message 20 of 22

Hi michalWDI,
 
thanks for your report. we have noticed this issue and try to fix it in next build.
if you encounter this error, please try to do as following steps:
1. try to install SP1 again after encountering this error, Generally, it will not occur for the second time
2. if installation still be blocked by this error, launch Inventor, close it, try to install SP1
3. if step 2 still not works for you, keep Inventor running, install SP1 via liveupdate

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