Inventor General Discussion

Inventor General Discussion

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Active Contributor
RuudB.
Posts: 29
Registered: ‎08-19-2009
Message 1 of 12 (1,796 Views)

Inventor 2011 Crash TO much

1796 Views, 11 Replies
05-04-2010 01:50 AM
Hello guys,

I'm working with 2011 now for some weeks, and i must say it crashes an awful lot of times. It is that many crashes that i stop sending error reports, because else i would be busy filling em in all day. Its not my workstation, my colleagues have also problems. When for example i a drag a part which is a bit complicated, or inventor has to solve a bit complex situation it doesn't understand, it immediately crashes.

please please, try making it a more stable program...

Or make it give a report that it cant solve, instead of crashing all the time...

Regards,

RuudB.
**Master
BMiller63
Posts: 2,533
Registered: ‎01-28-2009
Message 2 of 12 (1,795 Views)

Re: Inventor 2011 Crash TO much

05-04-2010 06:55 AM in reply to: RuudB.
>not my workstation, my colleagues have also problems.

your colleagues may have under performing systems as well.

Post your system specs, otherwise we're all guessing and no one here can give you any meaningful advice.
*Walt Jaquith
Message 3 of 12 (1,796 Views)

Re: Inventor 2011 Crash TO much

05-04-2010 09:14 AM in reply to: RuudB.
>Its not my workstation, my colleagues have also problems.

I once worked in an environment where there was a coworker in the cube
behind me. We had identical machines in every significant way. He spent
his day cussing Inventor for being unstable, slow and crashy, and I spent
mine getting work done. The difference? He surfed the net on break, ran
iTunes and connected to online music sources while he worked, had fancy,
animated screensavers, hi-rez wallpapers and whiz-bang 'net-connected
mini-apps running all the time, and turned on all the flashy little
eye-candy cursors, animations, window shadows and other UI gizmoes. His
processes tab looked like a mall at Christmas time. My desktop and
screensaver was blank, I had a very spartan classic Win95 style interface,
and was very careful about where I surfed and what I had running on that
machine.

My point? The fact that your coworkers are having the same problems as you
are doesn't automatically point the finger at the software. You all
potentially have much more than that in common. You're one of a small
minority of users who has found 2011 to be unstable; the majority of those
who have switched so far just loaded it up and went back to work, happy. A
crashy program crashes for everyone. Something in your setup is causing
this problem. If you clean all the googly toolbars, lolcat screensavers and
iApps (the "i" usually stands for "idiot") off your workstation and it's
still crashy, here's a few other places to look...

Your network. Is everything running good there? Old, kinked and tangled
network cables? Is there a switch or network card in there somewhere that
somehow got set to 10MB/s (that happened to me one time)? Bad bandwidth to
the server will give Inventor fits, and cause all sorts of glitchy behavior.
Inventor lives and dies by it's ability to get to it's files quickly and
cleanly. Are you sharing network bandwidth with the guy in accounting who
has a Heidi Klum fetish? If you're trying to access your files at the same
time he's downloading that 3GB torrent package, something's going to crash
for sure.

Your software install. I hate to keep sounding like a broken record, but
WinXP gets old and clogged up over time. It just does, and the process can
be slowed, but not completely prevented. I've wondered lately if Microsoft
quit worrying about whether the constant stream of patches, fixes and tweaks
it has released for XP was having a detrimental effect on XPs performance.
After all, Win7 was in the wings, and you can bet MS badly wants everyone to
upgrade. In any case, a fresh install of XP runs much faster and more
stable than an 18 month old install. It just does. If the machine is
regularly used to surf the 'net--no matter how careful the user is--then the
degradation process can happen shockingly quickly. If your workstations are
a couple years old, and they're still running the install of XP that came on
them (complete with all the OEM garbage that the computer makers always add
in there), then that could well be your problem right there. Wipe your hard
drive, reinstall your software, and go back to work. Better yet, upgrade to
Win7-64 and go back to work turbo-charged.

Hardware. Is your machine down on the floor under your desk, where it's
been for months? Unhook the poor thing, take it outside and blow the dust
bunnies out of it. A dirty 'puter runs hot, and heat causes crashes and
general poor performance. While you're in there, ground yourself and pull
the cards and memory sticks and put them back in, just to make sure all the
contacts are clean and seated. When you bring it back in, put it up on the
desk away from the road dirt. It will thank you by running better. Trust
me on this one.

Finally, when's the last time you defragged your hard drive with a really
good (i.e. not the one that came with XP) defragmenter? Got 180GB of old
stuff on that 200GB drive? Clean out your temp files, cookies and the rest
of the garbage, and then defrag the drive. Twice. If it's never been done,
it might take three times. While you're in maintenance mode, get a memory
tester app or two, and run your machines through their paces. Memory chips
(both RAM and Video) don't fail all that often, but it does happen, and can
cause a lot of headaches.

I pushed 2011 really hard, and *couldn't get it to crash* at all. I know
the software works. It can work for you, too.

Cheers, and good luck,
Walt
**Master
BMiller63
Posts: 2,533
Registered: ‎01-28-2009
Message 4 of 12 (1,796 Views)

Re: Inventor 2011 Crash TO much

05-04-2010 10:12 AM in reply to: RuudB.
I stand corrected, Walt has given some very meaningful advise even without the system specs!
*Walt Jaquith
Message 5 of 12 (1,796 Views)

Re: Inventor 2011 Crash TO much

05-04-2010 11:29 AM in reply to: RuudB.
One additional note when you're cleaning out your computer case: Pop the
fans off all the heatsinks and check underneath them. I was given a dead
computer one time, and after going through nearly two cans of air blowing
the thing out, I pulled the fan off the top of the CPU's heatsink. The fins
under the fan were totally clogged with caked dust and gunk. This
particular machine belonged to a lady who kept it down on the floor by her
feet. She had a little long-haired dog who would sleep snuggled up to the
nice warm computer case....
*Blair Stunder
Message 6 of 12 (1,797 Views)

Re: Inventor 2011 Crash TO much

05-04-2010 02:07 PM in reply to: RuudB.
To add to Walt's thread, use something like "Ccleaner.com" to clean all your
temp/cache files (it's free). It does a good job of cleaning up your
registry as well.

We use "Diskeeper" to degrag all our desk-tops and servers. You would be
suprised at the reduction in errors logged on all machines keeping them
properly defrag'd.

All desktops here are required to do a complete shut-down and power off at
least once a month. High intensive use workstations, once every two weeks.

Keep your drivers current, keep current on all SP's and Hot-fixes. There's
reasons for these "fixes", not just to keep programers busy.

And "Save" your work on a regular basis. Especially when your are creating
new files/parts. If you are working in a IAM file, each time you create a
new IPT, save it. The stability of IV is greatly improved (all versions/all
releases).

--
IV2011-Pro
Vista Business 64bit Sp2
Core i7 950 @ 3.07Ghz EVGA x58 Classified
12Gb DDR3-1600, 240Gb (4 x 60 Gb SSD - RAID0)
Quadro FX3800 - 197.28
SpacePilot 3.10.1 / 6.10
AVG9.0
"Walt Jaquith" wrote in message
news:6385542@discussion.autodesk.com...
One additional note when you're cleaning out your computer case: Pop the
fans off all the heatsinks and check underneath them. I was given a dead
computer one time, and after going through nearly two cans of air blowing
the thing out, I pulled the fan off the top of the CPU's heatsink. The fins
under the fan were totally clogged with caked dust and gunk. This
particular machine belonged to a lady who kept it down on the floor by her
feet. She had a little long-haired dog who would sleep snuggled up to the
nice warm computer case....
*Chuck Savatsky \(Autodesk\)
Message 7 of 12 (1,795 Views)

Re: Inventor 2011 Crash TO much

05-05-2010 09:38 AM in reply to: RuudB.
Hi,

Would it be possible for you to email me your email address that you are
using to send error reports?
We can then look at the crashes you are submitting to see if this may be a
problem with the software.
My email address is Chuck.Savatsky@Autodesk.com.

Regards,

Chuck Savatsky
Senior Software Development Manager
Inventor

C
wrote in message news:6385139@discussion.autodesk.com...
Hello guys,

I'm working with 2011 now for some weeks, and i must say it crashes an awful
lot of times. It is that many crashes that i stop sending error reports,
because else i would be busy filling em in all day. Its not my workstation,
my colleagues have also problems. When for example i a drag a part which is
a bit complicated, or inventor has to solve a bit complex situation it
doesn't understand, it immediately crashes.

please please, try making it a more stable program...

Or make it give a report that it cant solve, instead of crashing all the
time...

Regards,

RuudB.
New Member
andrewnobis1253
Posts: 1
Registered: ‎08-14-2010
Message 8 of 12 (1,682 Views)

Re: Inventor 2011 Crash TO much

08-14-2010 03:19 AM in reply to: *Walt Jaquith

Hi all,

I started using Inventor 2011 recently and I'm experiencing the same problems. My Inventor is crashing very often, about once per hour.

I'm using Windows XP 32-bit.

I've got the same problem on another computer with the exact same specs. I've asked my collegues which are using Windows 7 64-bit and they say that their Inventor doesn't crash at all.

Previous versions of Inventor on my computer were rock solid, especially Inventor 2009.

I don't have any background programs running, I just use Inventor for work. So I think that it must be the 32-bit program that is unstable.

I'll post later with my computers hardware specs.

*Expert Elite*
JDMather
Posts: 26,514
Registered: ‎04-20-2006
Message 9 of 12 (1,675 Views)

Re: Inventor 2011 Crash TO much

08-14-2010 06:10 AM in reply to: andrewnobis1253

andrewnobis1253 wrote:

So I think that it must be the 32-bit program that is unstable.


 

I haven't noticed any particular difference on my 32-bit machine?

I did have more crashes after running 2010 and 2011 as needed.  Then reformatted my HDD (probably had been 2 years since purchase) and all was well on re-install of 2011.

 

Please mark this response as "Accept as Solution" if it answers your question.
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*Expert Elite*
scottmoyse
Posts: 1,634
Registered: ‎06-10-2009
Message 10 of 12 (1,651 Views)

Re: Inventor 2011 Crash TO much

08-14-2010 01:32 PM in reply to: *Blair Stunder

I'd be careful with the defragging these days:

 

I say this because, i was reading some of the gumpf that came with the Intel solid state hard drive, it specifically says do not defrag because it will decrease the life of the drive. You have to use the TRIM tools that come in the intel SSD toolbox.

 

OCZ drives may well be the same but using their respective tools

Cheers
Scott Moyse

Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


   

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