Expired Subscription - Inventor Hangs on startup screen

[Anonymous]

Expired Subscription - Inventor Hangs on startup screen

I have Autodesk Inventor 2013 Design Suite. Everything has been working fine until my subscription ran out. Inventor has been hanging on the startup screen since then (this may just be a coincidence) most of the time it take between 15 minutes to 30 minutes to open. When it does open everything works fine. Any ideas?

System is

Windows XP Professional x64

Version 2003

Service Pack 2

Intel Core Duo CPU

2.98 GHz, 8.00 GB Ram

[Cadmanto]

I would contact your VAR and ask them about this.  Even if your subscription is up you should still be able to use the software.  Are you looking to renew the subscription?

If this solved your issue please mark this posting "Accept as Solution".

Or if you like something that was said and it was helpful, Kudos are appreciated. Thanks!!!! 

     

[JDMather]

You did create a Windows Restore Point when it was first installed and verified to be running correctly, right?

Simply go to that Restore Point.  (that is what I do)

The problem should not have anything to do with your subscription unless your VAR installed the software and figured out some sort of programing magic.  I doubt your VAR could pull something like that off.

[Lance127]

Make sure that Inventor isn't trying to log into Autodesk 360. That will mess  you up if it  is and can't connect.

[Anonymous]

Just restored from an earlier date - did not help

[Anonymous]

How do I check that?

[Anonymous]

I have never signed up for the Autodesk 360

[Anonymous]

With Autodesk Inventor off - I go to a .ipt file and try to open it. Inventor startup screens starts but when it gets to Checking License is when it is hanging - this morning it took 1 hour to open the file - nothing else is open

[Cadmanto]

Like I said in my last posting.  I would contact your VAR to see what their perspecitive on this is.

If this solved your issue please mark this posting "Accept as Solution".

Or if you like something that was said and it was helpful, Kudos are appreciated. Thanks!!!! 

     

[Anonymous]

I did, they said my subscription has expired and suggested I look on the discussion group

[Paul-Mason]

Have you tried a repair install and then reinstall all the Hotfixes and Sps, also try disabling you AV program and any Malware programs. It may be that an update to one or more of you AV & AM programs is causing this.

[Anonymous]

Have disabled AV, Firewall and all Malware programs. Am going to remove program and reinstall

[Cadmanto]

Make sure you do a Clean Uninstall before reinstalling.

If this solved your issue please mark this posting "Accept as Solution".

Or if you like something that was said and it was helpful, Kudos are appreciated. Thanks!!!!