Does Inventor 2014 crash more than Inventor 2013?

[oransen]

I've just been testing my programs with Inventor 2014 and I get five or six crashes a day.

With 2013 I can't remember the last crash I had.

So does Inventor 2014 crash more than Inventor 2013?

[csaba.stupak]

Could you provide the steps to recreate this crash so we can reproduce the issue?

If it is dataset dependent, could you send us the dataset?

Thanks,

Csaba

[oransen]

I've been sending the error reports as requested by the Inventor Crash Handler.

[mcgyvr]

So far the program itself has been VERY stable to me..

I can't remember when it crashed (if at all)..

BUT I always take the time to properly update graphics drivers/turn off AV programs/disable UAC/clean temp files,etc.. prior to install. 

[Mario428]

I went from 2012 to 2014 and find 2014 much more stable.

Had one crash last week, do not remember the previous one and the 6 other users here I beleive find the same thing.

[bob_holland]

Owen,

I check our crash reports and could not find any associated to the domain that you use for your forum login.

Can you please provide me with the email address that you are submitting the CERs under.

This way, I will be able to check the reports and see what we might be able to do for you.

Thank you.

[oransen]

I have Inventor installed on a laptop I take around with me, but I'll see what I can do.

Anyway the crash was sometimes folloed by a "The graphics card has stopped working and has been restarted" message and I've just seen that there is a new service pack which seems to correct some graphics card errors...

I'll give that a go and let you know,

[mdavis22569]

What is the Video Card in the laptop? Also what do you have in your application options for graphic settings....? It sounds like you have more of a graphics issue than software issue

[bob_holland]

Owen,

I would like to have you create the following two reports off of the computer that is experiencing the issue:
Inventor Diagnostics
Microsoft DxDiag

I have attached two PDFs to assist you if needed.

[Mario428]

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@Mario428 wrote:

I went from 2012 to 2014 and find 2014 much more stable.

Had one crash last week, do not remember the previous one and the 6 other users here I beleive find the same thing.

---

LOL, Murphy's law does apply, less than an hour after I posted Inventor crashed. But I was pushing the limits with a couple of big IDW files open and trying to update the large assembly

[oransen]

Ok, got them. I've just installed Service Pack 1 - Update 3, hope I don't need them

[bob_holland]

Owen,

Does this mean that your Inventor is no longer crashing?

Thank you.

[oransen]

It seems to crash less. I send the crash reports with my email address: help at ransen.com. I need to test more...

[Mark_Wigan]

2014 is fine but i and lots of people i work with set the graphics to compatibility mode if it has issues (after installing all service pack / updates & updating your vid drivers etc of course)

[oransen]

"2014 is fine but i and lots of people i work with set the graphics to compatibility mode if it has issues (after installing all service pack / updates & updating your vid drivers etc of course)"

You mean "compatible with previous versions of Inventor mode" in the Inventor options dialog?