Inventor General Discussion

Reply
New Member
ucbelpa
Posts: 1
Registered: ‎12-17-2012
Message 1 of 4 (383 Views)

Cannot create new file - Inventor 2013

383 Views, 3 Replies
12-17-2012 08:07 AM

I have Inventor Professional 2013 (student). I can't open new file, if I try to the program crashes and closes and try to send an error report. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp), says program not installed/or can't gain acces to the HKey. I have admin rights, I have tried re-activating, repairing, re-installing, uninstalling and reinstalling, to the point i had to request a new activation code but it's still not working.

 

I have attached a file with error messages and my system, which should be ok according to the system requirements.


Any suggestions appreciated.

Leanne.

 

Distinguished Contributor
Anthony
Posts: 387
Registered: ‎10-03-2011
Message 2 of 4 (359 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 01:13 AM in reply to: ucbelpa

Hi, have you tried doing a install repair ? Failing that an re-install might be the way ahead.

Anthony Goodwin ~ Cad Manager/Senior Designer
Autodesk Inventor Professional 2013 SP2 64-Bit Edition
Windows 7 HP Z400, Intel Xeon W3550 3.07GHz
12.0GB RAM, ATI FirePro V4800 (FireGL)
*Expert Elite*
JDMather
Posts: 26,301
Registered: ‎04-20-2006
Message 3 of 4 (349 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 05:37 AM in reply to: ucbelpa

ucbelpa wrote:

I. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp),

 


What Windows Operating System are you running (it would likely  be a very old computer to be running 32-bit (x86) OS).

Please mark this response as "Accept as Solution" if it answers your question.
-----------------------------------------------------------------------------------------
Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
http://www.autodesk.com/edcommunity
http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
*Expert Elite*
DarrenP
Posts: 7,200
Registered: ‎09-13-2007
Message 4 of 4 (339 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 06:34 AM in reply to: JDMather

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Inventor Exchange Apps

Created by the community for the community, Autodesk Exchange Apps for Autodesk Inventor helps you achieve greater speed, accuracy, and automation from concept to manufacturing.

Connect with Inventor

Twitter

Facebook

Blogs

Pinterest

Youtube