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Contributor
calhoung
Posts: 21
Registered: ‎12-19-2012
Message 1 of 13 (298 Views)

Can't open files!

298 Views, 12 Replies
02-04-2013 07:14 AM

Hello,

 

I am having difficulties opening some files today. They are files that I normally work with everyday. They are an stp. file and jt. file. See attachments please. Somebody have any ideas?? These are hot items I need to be working on so the sooner the better, please! 

When I do this, inventor keeps closing unexpectedly as well.

 

Thanks,

Gage

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JDMather
Posts: 26,315
Registered: ‎04-20-2006
Message 2 of 13 (290 Views)

Re: Can't open files!

02-04-2013 07:34 AM in reply to: calhoung

Reboot the machine.

Create a simple 1mx1mx1m cube and save in STEP or desired format.

Can you create the file?

Can you read the file back into Inventor?

Please mark this response as "Accept as Solution" if it answers your question.
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Contributor
calhoung
Posts: 21
Registered: ‎12-19-2012
Message 3 of 13 (280 Views)

Re: Can't open files!

02-04-2013 07:54 AM in reply to: calhoung

I was able to create the cube. But I was not able to save or export to an stp or jt file.

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JDMather
Posts: 26,315
Registered: ‎04-20-2006
Message 4 of 13 (270 Views)

Re: Can't open files!

02-04-2013 07:59 AM in reply to: calhoung

Post screen shot of your Add-ins Manager.

 

I suspect you will have to do a Repair Install

or even

a complete Clean Uninstall and Re-install (with anti-virus and UAC off)

and then

this time creat a Windows Restore Point once you have verified that Inventor is working correctly so that you can restore to good state if this happens again.

 

But first check the Add-ins.

Please mark this response as "Accept as Solution" if it answers your question.
-----------------------------------------------------------------------------------------
Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
http://www.autodesk.com/edcommunity
http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
*Expert Elite*
JDMather
Posts: 26,315
Registered: ‎04-20-2006
Message 5 of 13 (267 Views)

Re: Can't open files!

02-04-2013 08:00 AM in reply to: JDMather

I just noticed that you haven't even stated what version of Inventor you are using.

 OK - I see the information 2012 in one of the images.

Have you installed all Service Packs?

Please mark this response as "Accept as Solution" if it answers your question.
-----------------------------------------------------------------------------------------
Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
http://www.autodesk.com/edcommunity
http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
Contributor
calhoung
Posts: 21
Registered: ‎12-19-2012
Message 6 of 13 (259 Views)

Re: Can't open files!

02-04-2013 08:09 AM in reply to: JDMather

Actually, I have not installed any service packs to my knowledge

Contributor
calhoung
Posts: 21
Registered: ‎12-19-2012
Message 7 of 13 (239 Views)

Re: Can't open files!

02-04-2013 08:53 AM in reply to: calhoung

Service packs are now installed, still the issue exists. Where do I go to find the add-ins?

*Expert Elite*
JDMather
Posts: 26,315
Registered: ‎04-20-2006
Message 8 of 13 (234 Views)

Re: Can't open files!

02-04-2013 08:57 AM in reply to: calhoung

Tools>Add-Ins

Please mark this response as "Accept as Solution" if it answers your question.
-----------------------------------------------------------------------------------------
Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
http://www.autodesk.com/edcommunity
http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
Contributor
calhoung
Posts: 21
Registered: ‎12-19-2012
Message 9 of 13 (226 Views)

Re: Can't open files!

02-04-2013 09:03 AM in reply to: JDMather

I am clicking on the add-ins button and nothing pops up, so I'm guessing there aren't any?

Contributor
calhoung
Posts: 21
Registered: ‎12-19-2012
Message 10 of 13 (216 Views)

Re: Can't open files!

02-04-2013 09:26 AM in reply to: calhoung

Finally got the file to open, but here is what happened when I tried converting it to a dwg format.

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