Inventor Fusion

New Member
Posts: 1
Registered: ‎05-15-2013
Message 1 of 2 (390 Views)

Graphics Subsystem Error

390 Views, 1 Replies
05-15-2013 03:33 AM

Hi, I am  a non user trying to solve this issue for my brother. He uses Autodesk Inventor Fusion 2013 on a shared computer and I recently deleted some files and now when it loads it displays:

"Runtime Error! Please repair or reinstall the program.
    We’re sorry, there was an error while initializing the graphics subsystem.  This is likely due to one or more of the following:  your graphics driver is not configured for "True Color", there was a problem installing the application, the application installation was damaged, or some other problem with the graphics hardware and drivers or the configuration of the application.  More detailed information may be included below." 


I have read other threads with the same error, but as they were new installs and this was working previously I started a new thread.

I am pretty sure I didn't delete any CAD files, Design Review and AutoCAD 2013 still load properly.

What could I have deleted/uninstalled?


We use a NVIDIA GeForce4 MX 4000 on Windows XP


Don't have Windows 7 or Aero so can't disable it.

Display Settings doesn't have a True Color option, only Medium(16bit) and Highest(32bit)


If he does have to re-install the program we can just make copies of the drawing files somewhere and open them after re-installation, right?


Thanks for reading.

Board Manager
Posts: 273
Registered: ‎06-29-2012
Message 2 of 2 (375 Views)

Re: Graphics Subsystem Error

05-21-2013 03:43 PM in reply to: ScissorCrow

Going through control panel/uninstall, look for a repair option. Barring that, I would try to re-install Fusion. The data files (.dwg) that you have are portable, and I assume you keep them stored separately from the program files so they won't be accidentally deleted. If it worked before, then it's likely it will work again after repair or re-install.

Phil Eichmiller
Software QA Engineer
Fusion Quality Assurance Team
Autodesk, Inc.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Inventor Exchange Apps

Created by the community for the community, Autodesk Exchange Apps for Autodesk Inventor helps you achieve greater speed, accuracy, and automation from concept to manufacturing.

Connect with Inventor