video card problem?

[mar.prete]

Hi, I have a new laptop Dell XPS15 9530 (Windows 8.1,64 bit OS, Intel Core i7-4702HQ, NVIDIA GeForce GT 750M  graphics). I'm trying to install and use Revit 2014:  the program opens very slowly then i can't click some button like "Edit Type " of a wall that it crashes. Also I can't close the program with the X button but only with the task manger.

I thought that it could be a problem of the video card. I've taken a screenshot of what I see in Options-Graphics : "the video card has not been tested". I tried to uncheck the hardware acceleration with any results.

I Hope you can help me.
Thank you in advance

Marika Prete

[emily.xu]

Try to update your graphics card driver, see any improvement.

[mar.prete]

I've updeted the video card.. any improuvements. Same problems that I had before the update. Can I do something else?

Thank you

Marika

[pendean]

Is Win 8.1 listed as a supported OS in REVIT 2014? I only see REVIT 2015 listed.

[mar.prete · Accepted solution]

At the moment I've solved the problem using a lower resolution.. not 3200X1800 but 1920X1080 pixel. So I think the problem was the high resolution. Next days I will try with Revit 2015 and check if it works with the higher one.