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Member
mar.prete
Posts: 4
Registered: ‎10-25-2013
Message 1 of 5 (214 Views)
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video card problem?

214 Views, 4 Replies
03-25-2014 04:58 PM

Hi, I have a new laptop Dell XPS15 9530 (Windows 8.1,64 bit OS, Intel Core i7-4702HQ, NVIDIA GeForce GT 750M  graphics). I'm trying to install and use Revit 2014:  the program opens very slowly then i can't click some button like "Edit Type " of a wall that it crashes. Also I can't close the program with the X button but only with the task manger.

I thought that it could be a problem of the video card. I've taken a screenshot of what I see in Options-Graphics : "the video card has not been tested". I tried to uncheck the hardware acceleration with any results.

I Hope you can help me.
Thank you in advance

 

Marika Prete

Product Support
emily.xu
Posts: 460
Registered: ‎03-29-2010
Message 2 of 5 (206 Views)

Re: video card problem?

03-25-2014 07:22 PM in reply to: mar.prete

Try to update your graphics card driver, see any improvement.




Emily Xu
Member
mar.prete
Posts: 4
Registered: ‎10-25-2013
Message 3 of 5 (183 Views)

Re: video card problem?

03-29-2014 04:46 AM in reply to: mar.prete

I've updeted the video card.. any improuvements. Same problems that I had before the update. Can I do something else?

Thank you

Marika

*Expert Elite*
pendean
Posts: 21,798
Registered: ‎11-06-2003
Message 4 of 5 (174 Views)

Re: video card problem?

03-30-2014 06:08 AM in reply to: mar.prete
Is Win 8.1 listed as a supported OS in REVIT 2014? I only see REVIT 2015 listed.
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Member
mar.prete
Posts: 4
Registered: ‎10-25-2013
Message 5 of 5 (160 Views)

Re: video card problem?

04-02-2014 04:52 AM in reply to: mar.prete

At the moment I've solved the problem using a lower resolution.. not 3200X1800 but 1920X1080 pixel. So I think the problem was the high resolution. Next days I will try with Revit 2015 and check if it works with the higher one.

 

 

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