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unable to open Maya 2012 of student version

9 REPLIES 9
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Message 1 of 10
santhiya91
1395 Views, 9 Replies

unable to open Maya 2012 of student version

I have installed the application successfully after 100% downloded, but when I open the Maya software it gives me Application Error box and says that " The application was unable to start correctly (0xc000007b) ". so kindly please help me to solve this problem.

9 REPLIES 9
Message 2 of 10
Dwayne.Poot
in reply to: santhiya91

Hi santhiya91

   Can you please provide more information on the system you are running on? What operating system, graphics card, if Windows have you updated the graphics driver recently?
 
   You can have a look at the qualified hardware list below to see if you hardware is supported
Dwayne


Dwayne Poot
Support Specialist
Product Support
Autodesk, Inc.


Message 3 of 10
santhiya91
in reply to: Dwayne.Poot

I am using windows 7 home basic 64bit operating system with intel core i5 processor, 4GB Ram, 500 GB hard disk and 1GB graphic card of ATI mobilty radeon HD 550v..

Message 4 of 10
santhiya91
in reply to: santhiya91

serial number, lisence all works fine but why autodesk maya is unable to open and gives error please solve me this question. looking for solvable answer.Smiley Sad

Message 5 of 10
Dwayne.Poot
in reply to: santhiya91

Hi santhiya91;

 

   Can you send the full error message or a screen shot of the error when you try to load Maya

 

dwayne

 

 



Dwayne Poot
Support Specialist
Product Support
Autodesk, Inc.


Message 6 of 10
santhiya91
in reply to: santhiya91

Hai Dwayne,

 

              Here is the screenshot of error message what am getting when i try to open maya...

Message 7 of 10
santhiya91
in reply to: Dwayne.Poot

currently I have ATi Radeon graphic drive it came along with dell laptop.... Is there any problem bcoz of this or do i need nividia graphic card cumpulsory to use Maya...

 

Note: please am in hurry, responds soon...Smiley Sad

Message 8 of 10
Dwayne.Poot
in reply to: santhiya91

Laptop graphics cards can be an issue. You should look up the qualified cards via the link below to see if it your card is on the list. If it's not it could be part of the issue. Generally if you haven't yet I would update the graphics drivers to the latest version to see if it helps. You should visit the laptop drivers page to see if there's any new drivers.

 

http://usa.autodesk.com/maya/system-requirements/

 

Dwayne

 



Dwayne Poot
Support Specialist
Product Support
Autodesk, Inc.


Message 9 of 10
santhiya91
in reply to: santhiya91

please recommend me on which graphic drive should i use for support maya 2012 and as well as for 2011, becouse i have tried with your provided link but i could'nt find it .. so please suggest requiered graphic card to my system.. 

Message 10 of 10
Dwayne.Poot
in reply to: santhiya91

 

We can only recommend the cards that are on the qualified list The list should provide all the details you need qualified cards. If you haven't already please try updating the graphics card drivers first. You know never know if that's all you need

 

dwayne

 



Dwayne Poot
Support Specialist
Product Support
Autodesk, Inc.


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