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unable to install autocad revit structural detailing program

4 REPLIES 4
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Message 1 of 5
Anonymous
614 Views, 4 Replies

unable to install autocad revit structural detailing program

unable to install autocad revit structural detailing program student version.

When i  installing try to install this program I get the following Error message 1308 Source file not found

for the following files

 

Autocad structural detailing 2010 english-32bit\x86\asd\en-us\infotainment\acad\infotainent1.xml

Autocad structural detailing 2010 english-32bit\x86\asd\en-us\infotainment\acad\infotainent2.xml

Autocad structural detailing 2010 english-32bit\x86\asd\en-us\infotainment\acad\infotainent3.xml

 

also it appears to try to install a 32 bit version on a 64 bit machine

I tried down loading twice and downed on a different computer.

i checked the registry and removed each download be each try

 

i have AMD Phenom 2.8 GHZ and 4 gm memory

windows 7 ultimate

 

4 REPLIES 4
Message 2 of 5
hashim.mundol
in reply to: Anonymous

Please try to install 64 bit version of the program on 64 bit OS. 

error talks about 32 bit installation.

(assuming you are on 64 bit OS)

 

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Message 3 of 5
Anonymous
in reply to: hashim.mundol

i am on a 64 bit machine

it will not let me click the 64 bit version button

I also tried to remove it from all the folders before i tried to reinstall it

also, checked the registry

 

i have AMD Phenom 2.8 Ghz

4 g Ram

windows 7 Ultimate

more suggestions please

 

your help is appricated

 

frank

 

Message 4 of 5
hashim.mundol
in reply to: Anonymous

Please check the system properties to verify the system type as 64 bit 

 

Control panel->System

or please post the screenshot here

---------------------------------------------------------------------------------------
If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
For more tips & tricks: http://upandready.typepad.com



Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Message 5 of 5
Anonymous
in reply to: hashim.mundol

Please see attachments for screens

the button will not change

 

i had my son down load on his computer and copy it the program to disk

 

I tried clearing my computer again of all autodesk files, registry etc.

 reinstall from disk

get same screen as before. i asume if i continue i will get the same error message

 

any ideas would be appriciated

 

frank

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