trouble installing 2013 Network License

[lederman]

Help!!!

I have been a Smoke user since version 3.2….  Been on SMAC since it 1st came out, was 1st post house to get it….

Using SMAC 2012 on a Mac Pro.  Trying to install 2013 on another Mac Pro (until a project I am working on is completed…)  Then plan on using it for fulltime production...

We received our license info..

When installing your software, you will need the Serial Number(s) and Product Key(s) listed below.

While trying to install, as a Network License, I get "Invalid feature name" error.  Any help would be appreciated…

Attaching license and screen shot of error  Tried attaching license, would not allow it....

Thanks in advance.  

Rob

Edited by
Discussion_Admin

[jessica.t]

Hi Rob and welcome to the Discussion Forums!

You can try upgrading your LMTOOLs to version 11.10 and then requesting a new combined license file from our Registration and Activation team.