Installation & Licensing

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Contributor
lederman
Posts: 14
Registered: ‎12-21-2012
Message 1 of 2 (175 Views)

trouble installing 2013 Network License

175 Views, 1 Replies
12-21-2012 02:07 PM

Help!!!

I have been a Smoke user since version 3.2….  Been on SMAC since it 1st came out, was 1st post house to get it….

 

Using SMAC 2012 on a Mac Pro.  Trying to install 2013 on another Mac Pro (until a project I am working on is completed…)  Then plan on using it for fulltime production...

 

We received our license info..

When installing your software, you will need the Serial Number(s) and Product Key(s) listed below.

       
       

 

 

While trying to install, as a Network License, I get "Invalid feature name" error.  Any help would be appreciated…

 

Attaching license and screen shot of error  Tried attaching license, would not allow it....

 

Thanks in advance.  

Rob

 

 

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Community Manager
jessica.t
Posts: 1,148
Registered: ‎02-28-2012
Message 2 of 2 (153 Views)

Re: trouble installing 2013 Network License

12-21-2012 04:08 PM in reply to: lederman

Hi Rob and welcome to the Discussion Forums!

 

You can try upgrading your LMTOOLs to version 11.10 and then requesting a new combined license file from our Registration and Activation team.



Jessica Thrasher

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