Installation & Licensing

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New Member
orionhk
Posts: 2
Registered: ‎10-18-2011
Message 1 of 4 (102 Views)

trail license

102 Views, 3 Replies
10-18-2011 09:38 AM

hello,

 

About two weeks ago I downloaded the 30-day trial of revit and though the download was complete, I was unable to fully install or use the the program. I've been too busy to troubleshoot why the program didnt instal and am wondering whether the trial countdown started once I downloaded the program.If so, due to my technical difficulty is there any recourse to allow me to get the full 30 day experience?

 

Thanks!

Customer Service
dagumad
Posts: 16
Registered: ‎01-13-2011
Message 2 of 4 (93 Views)

Re: trail license

10-18-2011 10:01 AM in reply to: orionhk

Hello orionhk,

The 30 day trial download starts the day it is installed on a system. As it turns out, we are unable to change the expiration date of the trial version do to system limitations. Typically, we require a SN to extend however the trial version do not generate a SN. I suggest to download the trial on another system.



Donna Daguman
Front Desk Representative

Autodesk, Inc.


New Member
orionhk
Posts: 2
Registered: ‎10-18-2011
Message 3 of 4 (91 Views)

Re: trail license

10-18-2011 10:10 AM in reply to: dagumad

by "another system" do you mean computer or IP address?

Customer Service
dagumad
Posts: 16
Registered: ‎01-13-2011
Message 4 of 4 (85 Views)

Re: trail license

10-18-2011 12:03 PM in reply to: orionhk

Hello orionhk,

I recommend to install on a new computer if your current computer indicates the trial has expired.



Donna Daguman
Front Desk Representative

Autodesk, Inc.


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