Just fix the subscription center login, please. Everytime I come to the site it takes too much time to find a way in. Here's a great idea... put a login link on the homepage.
Thanks in advance for listening to your customers. We really appreciate it.
Here's an idea:
Go to http://subscription.autodesk.com/ and bookmark it as your favorites.
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Thanks, I will. It was more about the old adage, "if it aint broke, don't fix it." Or in this case don't move the subscription login from the location where people are accustomed to using it.
It really is unnervingly difficult to find where to login. I've done it several times today, and still can't find it the first time. What could possibly be a good reason for not having a clear login button on the homepage? Good for the customers, that is.
Thanks for listening.
My sincere apologies for the inconvenience. Please bookmark this link also:http://subscription.autodesk.com/sp/servlet/public
Please note that I am coordinating your feedback to the appropriate department.
Thank you for your patience.
Subscribers that are already paying do not need to be sold on subscription services, so to bury the login this deep into a marketing pitch is absurd. It would be like having to watch a commercial on tv about your new car to get an access code to start the car you allready bought. But not telling you to actually do so........couldnt be worse.