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    Customer Service
    arlinpega.bibat
    Posts: 390
    Registered: ‎06-14-2011

    Re: subscription login

    04-09-2012 04:36 PM in reply to: sheenasharp

    Hi sheenasharp:

     

    I created case number 07128518. I will need to research further on your issue. I will communicate via email.

     

    Thank you, 



    Arlin Bibat
    AutodeskHelp | Community Manager
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    New Member
    Posts: 2
    Registered: ‎04-20-2012

    Re: subscription login

    04-20-2012 08:00 AM in reply to: camilo.lemos

    Just fix the subscription center login, please. Everytime I come to the site it takes too much time to find a way in. Here's a great idea... put a login link on the homepage.

     

    Thanks in advance for listening to your customers. We really appreciate it.

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    *Expert Elite*
    TravisNave
    Posts: 7,923
    Registered: ‎01-14-2005

    Re: subscription login

    04-20-2012 08:52 AM in reply to: gsorensen

    Here's an idea:

     

    Go to http://subscription.autodesk.com/ and bookmark it as your favorites. 

     

    :smileyvery-happy:

    Travis Nave
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    New Member
    Posts: 2
    Registered: ‎04-20-2012

    Re: subscription login

    04-20-2012 10:00 AM in reply to: TravisNave

    Thanks, I will. It was more about the old adage, "if it aint broke, don't fix it." Or in this case don't move the subscription login from the location where people are accustomed to using it.

     

    Thanks again.

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    Member
    Posts: 4
    Registered: ‎12-02-2008

    Re: subscription login

    05-03-2012 03:36 PM in reply to: jtwalker1

    thank heavens for discussion groups....saved me an hour searching for the Subscription login too!!

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    Distinguished Contributor
    Posts: 168
    Registered: ‎04-21-2004

    Re: subscription login

    05-15-2012 02:24 PM in reply to: jtwalker1

    I guess I'm not the only one going crazy trying to find the subscription center log-in link.  You guys (Autodesk) really waste my time

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    New Member
    unclemymy
    Posts: 2
    Registered: ‎07-29-2010

    Re: subscription login

    05-23-2012 02:15 PM in reply to: jtwalker1

    It really is unnervingly difficult to find where to login.  I've done it several times today, and still can't find it the first time.  What could possibly be a good reason for not having a clear login button on the homepage?  Good for the customers, that is.

     

    Thanks for listening.

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    Customer Service
    arlinpega.bibat
    Posts: 390
    Registered: ‎06-14-2011

    Re: subscription login

    05-23-2012 04:59 PM in reply to: unclemymy

    Hi unclemymy:

     

    My sincere apologies for the inconvenience. Please bookmark this link also:http://subscription.autodesk.com/sp/servlet/public/index?siteID=11564774&id=11607975

     

    Please note that I am coordinating your feedback to the appropriate department.

     

    Thank you for your patience.

     

    Best Regards,




    Arlin Bibat
    AutodeskHelp | Community Manager
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    New Member
    Posts: 1
    Registered: ‎06-01-2012

    Re: subscription login

    06-01-2012 06:35 AM in reply to: arlinpega.bibat

    Subscribers that are already paying do not need to be sold on subscription services, so to bury the login this deep into a marketing pitch is absurd. It would be like having to watch a commercial on tv about your new car to get an access code to start the car you allready bought. But not telling you to actually do so........couldnt be worse.

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    New Member
    Posts: 1
    Registered: ‎07-31-2008

    Re: subscription login

    02-05-2013 08:32 AM in reply to: arlinpega.bibat

    This link doesn't work

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