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    mgsloan
    Member
    Posts: 4
    Registered: ‎07-03-2006

    subscription help

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    48 Views, 1 Replies
    08-03-2011 07:45 AM

    I have upgraded from Civil 3D 2007 to Civil 3D 2012 via Infrastructure Suite with subscription support.  I am logged into my subscription.  I tried to ask for support on the subscription support page.  When I try to submit my request, I am told that I need to have a serial number -- which I included where the support page requested it.  Why can't I use my subscription to get help?

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    Product Support david.lau
    Product Support
    Posts: 862
    Registered: ‎06-18-2008

    Re: subscription help

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    08-03-2011 01:22 PM in reply to: mgsloan

    Can you call this number 1-800-538-6401?  This should take you to the Subscription team.



    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

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