Installation & Licensing

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New Member
Posts: 1
Registered: ‎01-12-2013
Message 1 of 12 (480 Views)

students download won't work

480 Views, 11 Replies
01-12-2013 09:14 PM

currently on the student download page, the download buttons will not appear 

 

 

New Member
Posts: 1
Registered: ‎01-13-2013
Message 2 of 12 (466 Views)

Re: students download won't work

01-13-2013 01:01 AM in reply to: dakotaewigman

I am having the same problem with Maya!  

New Member
Posts: 1
Registered: ‎01-13-2013
Message 3 of 12 (460 Views)

Re: students download won't work

01-13-2013 02:21 AM in reply to: dakotaewigman

me too!

New Member
Posts: 1
Registered: ‎01-13-2013
Message 4 of 12 (457 Views)

Re: students download won't work

01-13-2013 02:32 AM in reply to: dakotaewigman

me too, so do anyone have any idea to solve this problem?

New Member
Posts: 2
Registered: ‎01-13-2013
Message 5 of 12 (424 Views)

Re: students download won't work

01-13-2013 11:54 AM in reply to: dakotaewigman

I am also having a similar issue with 3Ds Max.

New Member
Posts: 2
Registered: ‎01-13-2013
Message 6 of 12 (421 Views)

Re: students download won't work

01-13-2013 11:59 AM in reply to: dakotaewigman

So, I just did some more looking and I have a question:

 

Did the button just not show up, or did it disappear?

 

If it disappeared, go ahead and use F5 to refresh the page and click like crazy until you actually hit it. It can work and is the only solution I have ran into thus far.

 

Good luck, all.

New Member
Posts: 2
Registered: ‎01-13-2013
Message 7 of 12 (409 Views)

Re: students download won't work

01-13-2013 12:30 PM in reply to: bent9839

Another trick you can use is right click and select view page source.

 

hit ctrl + f and search for "<div id="id_manual_download_button">"

 

just take off the outter "" so it starts with a < and ends with >

 

right below that line there should be a link that you can copy/paste or click on to open it.

 

Hope it helps out

 

- Paul

Customer Service
joane.bonghanoy
Posts: 595
Registered: ‎06-06-2011
Message 8 of 12 (360 Views)

Re: students download won't work

01-13-2013 10:07 PM in reply to: paul.theno6

Hi Everyone,

  

We are already aware of the absence of the Download button in the Education Community site and we are currently working on the resolution. Once resolved, we will keep everyone posted.

 

Feel free to visit our Student Facebook Site or Education Support Team to obtain the download links. For 2013 versions, you can use our Trial Versions page. 

  

Pardon us for any inconvenience.



Joane Bonghanoy
New Member
Posts: 1
Registered: ‎01-18-2013
Message 9 of 12 (323 Views)

Re: students download won't work

02-02-2013 02:24 AM in reply to: joane.bonghanoy

It must have gone down shortly after I registered and downloaded, because it worked for me a few weeks ago but not now. Any luck on fixing this?

Community Manager
philip.s
Posts: 2,216
Registered: ‎09-27-2011
Message 10 of 12 (280 Views)

Re: students download won't work

02-02-2013 05:23 PM in reply to: vincecooks

HI Vincent,

 

Confirming that the missing download buttons have been restored and you can now again enjoy your full Education Community benefits.


Thank you very much for your patience and please let us know if any additional questions, concerns or issues arise.



Philip Schmelzer

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