Installation & Licensing

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Product Support
Posts: 1,459
Registered: ‎05-21-2010
Message 11 of 34 (4,768 Views)

Re: softlock license manger error message

09-21-2011 04:48 AM in reply to: jeff5509

Have you tried delete the c:\programdata\autodesk\adlm folder after uninstalling all Autodesk programs ?

 

also 

 

please try to install the software in diagnostics mode as described here

http://usa.autodesk.com/getdoc/id=TS75218

 

if you still have issues please post

 

c:\programdata\autodesk\adlm\*adlm*.log files.

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Contributor
jeff5509
Posts: 11
Registered: ‎06-23-2011
Message 12 of 34 (4,721 Views)

Re: softlock license manger error message

09-27-2011 10:26 AM in reply to: hashim.mundol

I uninstalled ACE2011 and ACE2012 cleaned out the registry and reinstalled ACE2012 only and all seems ok. 

Distinguished Contributor
Posts: 192
Registered: ‎09-23-2008
Message 13 of 34 (4,682 Views)

Re: softlock license manger error message

10-01-2011 07:40 AM in reply to: Jessup

I'm seeing this error on a users computer with a network license. It is my understanding that the above solution is for a standalone license. Am I correct? Any suggestions?

 

Thanks,

Cory

Cory

Civil 3D 2013 SP1
Win 7 x64 SP1
Intel Core2 Duo 2.67 GHz
8 GB RAM
NVIDIA Quadro FX 3500
New Member
alexandru.nedelcu
Posts: 1
Registered: ‎10-01-2011
Message 14 of 34 (4,680 Views)

Re: softlock license manger error message

10-01-2011 11:58 AM in reply to: sbenda60

see if FlexNET service is started.

Distinguished Contributor
Posts: 192
Registered: ‎09-23-2008
Message 15 of 34 (4,671 Views)

Re: softlock license manger error message

10-03-2011 06:58 AM in reply to: alexandru.nedelcu

Flexnet service is started, all other users have no problems getting a license.

 

Thanks,

Cory

Cory

Civil 3D 2013 SP1
Win 7 x64 SP1
Intel Core2 Duo 2.67 GHz
8 GB RAM
NVIDIA Quadro FX 3500
Contributor
roadwayws
Posts: 15
Registered: ‎10-22-2011
Message 16 of 34 (4,553 Views)

Re: softlock license manger error message

10-25-2011 04:36 AM in reply to: sbenda60

Doing a reinstall at the moment

thanks

Member
l26918
Posts: 4
Registered: ‎02-06-2012
Message 17 of 34 (4,149 Views)

Re: softlock license manger error message

02-12-2012 03:08 PM in reply to: jeff5509

hi, 

 

I´m installing autocad mechanic 2012 and i get the same problem.

I´ve tried everything here and i still get the same error message an then it shuts down.

 

I´m using windows 7 home premium

 

Can anyone help?

 

Thanks

 

Andre
Distinguished Contributor
Posts: 192
Registered: ‎09-23-2008
Message 18 of 34 (4,140 Views)

Re: softlock license manger error message

02-13-2012 05:43 AM in reply to: l26918

I tried everything I could think of and ended up formating the hard drive and starting over. If I remember correctly I read somewhere it was a registry problem. Good luck.

Cory

Civil 3D 2013 SP1
Win 7 x64 SP1
Intel Core2 Duo 2.67 GHz
8 GB RAM
NVIDIA Quadro FX 3500
*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 19 of 34 (4,139 Views)

Re: softlock license manger error message

02-13-2012 07:32 AM in reply to: l26918

For additional information, please consider using Search to assist in your resolution:

Search Autodesk.com

Search Autodesk Discussion Groups

Search Up and Ready Blog

Search Autodesk WikiHelp

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
Posts: 1
Registered: ‎04-20-2012
Message 20 of 34 (3,870 Views)

Re: softlock license manger error message

04-20-2012 01:07 AM in reply to: sbenda60

There's only "adskflex_00691b00_event.txt" in my "C:\ProgramData\FLEXnet". Any ideas?

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