Installation & Licensing

New Member
Posts: 1
Registered: ‎04-16-2012
Message 1 of 4 (697 Views)

softlock license manager

697 Views, 3 Replies
04-17-2012 11:04 AM

while using my Autocad suddenly the program shut down, and when i try to open it again it show a massage that says "the security sistem (softlock license manager) is not functioning or is improperly installed." now it doesnt let me open any of my autodesk products, they start running but just flash open and close again. i have a student licence, and i would like to know how to solve my problem. thanks. 

*Expert Elite*
Posts: 10,049
Registered: ‎01-14-2005
Message 2 of 4 (698 Views)

Re: softlock license manager

04-17-2012 11:26 AM in reply to: a00958806

Unfortunately you will likely need to remove the licensing information and then reactivate the product. 


Rename the *.data files in the hidden folders here:


Windows 7




C:\Documents and Settings\All Users\Application Data\flexnet\adsk*.data

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
Posts: 7
Registered: ‎02-20-2011
Message 3 of 4 (688 Views)

Re: softlock license manager

04-17-2012 01:15 PM in reply to: TravisNave

How do I do that?  Please be very specific.  Do you mean remove the program?  I can't seem to find anywhere that I can get to my license info.



Active Member
Posts: 7
Registered: ‎02-20-2011
Message 4 of 4 (688 Views)

Re: softlock license manager

04-17-2012 01:26 PM in reply to: TravisNave

I just deleted the adsk* files, now what? 

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