Installation & Licensing

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Valued Contributor
timaging
Posts: 59
Registered: ‎04-27-2006
Message 1 of 3 (163 Views)
Accepted Solution

serial number not working with Sketchbook upgrade

163 Views, 2 Replies
09-27-2012 03:39 AM

Hi,

 

I just downloaded my upgrade. I put in my previous serial as well as what appears to be the product key and it didn't work.

 

so I'm running on a 15 day trial now. any help would be appreciated. I will email serial privately. you can reach me at dave@taylorimaging.com

 

thanks-

Customer Service
simona.golisciano
Posts: 99
Registered: ‎03-22-2011
Message 2 of 3 (161 Views)

Re: serial number not working with Sketchbook upgrade

09-27-2012 04:00 AM in reply to: timaging

Hi timaging,

 

Please send me a Private Message with your serial number. To do so, click on my profile name (simona.golisciano) and then on "Send this user a private message". I will then send you a solution via e-mail.

 

Thank you. 



Simona Golisciano
Valued Contributor
timaging
Posts: 59
Registered: ‎04-27-2006
Message 3 of 3 (143 Views)

Re: serial number not working with Sketchbook upgrade

09-29-2012 03:58 AM in reply to: simona.golisciano

this is all set. Apparently my serial number got "stuck" and they expedited it yesterday.

 

thanks for the followup!

Dave

 

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