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johannanico
Posts: 1
Registered: ‎06-24-2014
Message 1 of 2 (56 Views)

serial number invalid on student version- what should I do?!

56 Views, 1 Replies
06-24-2014 07:27 PM

Hi,

 

I have been trying to install the student version of Maya 2014 on my computer but each time I am told that first that my trial period is up (a few months ago I installed the 30 day trial version) and then when I try to activate and enter the numbers I was sent by email, it says the serial number isn't valid. What should I do??

Thanks!

 

Johanna

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 2 of 2 (42 Views)

Re: serial number invalid on student version- what should I do?!

06-24-2014 11:16 PM in reply to: johannanico

Hi Johanna,

 

Using the email address on file, no Serial Number was pulled up. Is this the first time you have tried downloading from the EDU Site? If so, I suggest that you create a new account using a different email address.

 

Let me know if you still have the same error with the new account. 



Joane Bonghanoy

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