Installation & Licensing

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Member
dpt90
Posts: 3
Registered: ‎02-20-2012
Message 1 of 4 (479 Views)

repeated failure to install

479 Views, 3 Replies
01-15-2013 01:14 AM

First I had Inventor 2012 installl and it worked fine, all up till now and the splash screen started and then the program did not run.

I tried all the "fixes" and nothing worked so I uninstalled it to try and re-install to which I kep getting errors and then I decided that I would try and download the 2013 version as that shouldnt have any problems.

Much to my dismay the entire thing is just messed up, for an expensive program it breaks so easily and your installer is so broken. PC game installers are smart enough to know when VC++ is already installed and skip it, big joke that Autodesk is incapable of doing it. Thankfull I am using a student license and this isnt costing me anything.

here is my logfile from Inventor 2013

2013/1/15:16:35:52	Daniel	DANIEL-PC	=== Setup started on DANIEL-PC by Daniel ===
2013/1/15:16:35:52	Daniel	DANIEL-PC	Launch 
2013/1/15:16:36:08	Daniel	DANIEL-PC	Inventorui== Parameter: Prereq_13 SetupMode:1 InstallState:2 InstallAction:0 Message: 
2013/1/15:16:36:08	Daniel	DANIEL-PC	Inventorui== Parameter: Prereq_14 SetupMode:1 InstallState:2 InstallAction:7 Message: 
2013/1/15:16:36:08	Daniel	DANIEL-PC	PageOpen	LaunchDialog		
2013/1/15:16:36:11	Daniel	DANIEL-PC	PageOpen	LicenseDialog		
2013/1/15:16:36:20	Daniel	DANIEL-PC	PageOpen	ProductInfoDialog		
2013/1/15:16:36:48	Daniel	DANIEL-PC	PageOpen	InventorFlavorSelectionDialog		
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DefaultLanguage:	en-us	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==InstallName:	INVENTOR	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ProductName:	Autodesk Inventor 2013	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DisplayName:	Autodesk® Inventor® 2013	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DeploymentName:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SetupTitle:	Autodesk Inventor 2013	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ConfigTransform:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ExeParams:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ProductCode:	{7F4DD591-1764-0001-0000-7107D70F3DB4}	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SupportLink:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==InfotainmentLink:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==MsiFileName:	inventor.msi	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==AdminImageConfigName:	AdminImagex64	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==AdminImageRoot:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==GetBaseDeploymentName:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DeploymentLocation:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==DocumentLink:	http://autodesk.com/wikihelp-inventor-install-2013-enu	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==InstallDeploymentShortcut:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ModifyDeploymentShortcut:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SetupLockType:	2	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SetupNetworkType: 	1	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SystemLocale:	3081	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==EvalMsiFilePath:	C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\SetupRes\eval.msi	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==EulaPath:	C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\EULA	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==InstallLogPath:	C:\Users\Daniel\AppData\Local\Temp\Inventor2013Install.log	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==ConfigFile:	C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\Setup.ini	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SetupPath:	C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\	 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==NetworkLogPath:		 	 
2013/1/15:16:36:48	Daniel	DANIEL-PC	Inventorui==SourceRoot:	C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\	 	 
2013/1/15:16:36:49	Daniel	DANIEL-PC	Inventorui== Parameter: Page2 Action: SetMsiProperty Item: PRODUCTEDITION Value:INVPROSA 
2013/1/15:16:36:49	Daniel	DANIEL-PC	PageOpen	ProductSelectionDialog2		
2013/1/15:16:37:07	Daniel	DANIEL-PC	PageOpen	FullProgressDialog		
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{8D20B4D7-3422-4099-9332-39F27E617A6F}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{55D9E026-DCB0-46FF-B60A-68B972228CF6}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{450063AA-643B-417C-8CF5-405BA3F4EF40}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{02A00C13-555A-4B8A-B53B-1D02FFF5EEAF}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{106EC844-9F5E-4B72-BB3B-1E47D274A944}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{FACF203E-0F4D-489A-B80C-D185253C8FCB}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{1A2948E0-9445-42BE-9D01-472952F2657F}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{9A346205-EA92-4406-B1AB-50379DA3F057}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{C46C3C20-039E-4D7C-869F-9C0C05D65C06}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{577D60CB-0D5E-48D1-8850-84098AD34804}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{0576A3D0-0000-0409-0000-491C453655D7}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{7BDBD5BE-B02E-4FB4-8735-B9AF4FCA838F}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{1ECD6EC8-7BB2-4CD5-A384-BAA371BC4D21}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Uninstall	{4780F600-0000-0409-0000-114715ACF216}	Failed	
2013/1/15:16:37:08	Daniel	DANIEL-PC	Installing Autodesk® Design Review 2013:   INSTALLDIR="C:\Program Files (x86)\Autodesk\Autodesk Design Review 2013\"  ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/1/15:16:37:45	Daniel	DANIEL-PC	Install	Autodesk® Design Review 2013	Succeeded	
2013/1/15:16:37:45	Daniel	DANIEL-PC	Installing Autodesk Material Library 2013:   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/1/15:16:38:06	Daniel	DANIEL-PC	Install	Autodesk Material Library 2013	Succeeded	
2013/1/15:16:38:06	Daniel	DANIEL-PC	Installing Autodesk Material Library 2013 - Base Image Library:   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/1/15:16:38:18	Daniel	DANIEL-PC	Install	Autodesk Material Library 2013 - Base Image Library	Succeeded	
2013/1/15:16:38:18	Daniel	DANIEL-PC	Installing DirectX® Runtime: C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/1/15:16:39:27	Daniel	DANIEL-PC	Install	DirectX® Runtime	Succeeded	
2013/1/15:16:39:27	Daniel	DANIEL-PC	Installing Autodesk Material Library 2013 - Low Image Library:   ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/1/15:16:40:44	Daniel	DANIEL-PC	Install	Autodesk Material Library 2013 - Low Image Library	Succeeded	
2013/1/15:16:40:44	Daniel	DANIEL-PC	Installing Autodesk Cloud sync:  ADLANGUAGE=en-us ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/1/15:16:41:03	Daniel	DANIEL-PC	Install	Autodesk Cloud sync	Succeeded	
2013/1/15:16:41:06	Daniel	DANIEL-PC	Installing Autodesk® Inventor® 2013:  TRANSFORMS="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\x64\en-us\Inventor\inventor.mst;C:\Users\Daniel\AppData\Local\Temp\_AI542C.tmp\x64\inventor\inventor-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Inventor_2013_English_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\Inventor 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/1/15:18:59:20	Daniel	DANIEL-PC	Install	Autodesk® Inventor® 2013	Failed	Installation aborted, Result=1603
2013/1/15:18:59:24	Daniel	DANIEL-PC	Rollback	Autodesk Cloud sync	Succeeded	
2013/1/15:18:59:36	Daniel	DANIEL-PC	Rollback	Autodesk Material Library 2013 - Low Image Library	Succeeded	
2013/1/15:18:59:36	Daniel	DANIEL-PC	Rollback	DirectX® Runtime	Failed	Failure is ignored, Result=1619
2013/1/15:18:59:49	Daniel	DANIEL-PC	Rollback	Autodesk Material Library 2013 - Base Image Library	Succeeded	
2013/1/15:19:00:13	Daniel	DANIEL-PC	Rollback	Autodesk Material Library 2013	Succeeded	
2013/1/15:19:00:33	Daniel	DANIEL-PC	Rollback	Autodesk® Design Review 2013	Succeeded	

 Edited by
Discussion_Admin

Member
dpt90
Posts: 3
Registered: ‎02-20-2012
Message 2 of 4 (449 Views)

Re: repeated failure to install

01-15-2013 06:39 PM in reply to: dpt90

Can nobody help me at all?

Member
dpt90
Posts: 3
Registered: ‎02-20-2012
Message 3 of 4 (415 Views)

Re: repeated failure to install

01-17-2013 02:29 PM in reply to: dpt90

bump

Product Support
dembkod
Posts: 503
Registered: ‎05-26-2010
Message 4 of 4 (400 Views)

Re: repeated failure to install

01-18-2013 12:24 PM in reply to: dpt90

Dpt90,

 

Hello. Your issue could be a result of a few things. When you say you “tried all the fixes” – I have absolutely no idea what you mean. So I expect I may be repeating some of what you may have already tried.

 

You should uninstall the program through the Control Panel.

 

After this, run the MS Fixit uninstaller and see if the product still lists. If it does, uninstall it.

http://support.microsoft.com/mats/Program_Install_and_Uninstall\

 

Next, delete the Inventor program folders in these locations (they should be clearly named).

C:\Program Files\Autodesk\

C:\ProgramData\Autodesk\

C:\Program Files (x86)\Autodesk\

C:\Users\All Users\Autodesk\

C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\

C:\Users\**YOUR USERID**\AppData\Local\Autodesk\

After these are deleted, I would remove your C++ redistributables and remove your NET entries. Then reinstall as an admin with UAC and antivirus turned off and retest.

 

David Dembkoski

 

ADSK_logo_S_black_web.png

Product Support Specialist

Autodesk Product Support



David Dembkoski

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